Event Sales Coordinator

Carden Park Hotel Ltd; Chester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A luxury hotel in Chester is looking for a versatile team member to support sales and events. The role focuses on client communication, event planning, and providing exceptional service. Ideal candidates will have experience in hospitality or events, strong organizational skills, and a passion for guest satisfaction. Enjoy a full-time position with various benefits, including discounted accommodation and career development opportunities.

Benefits

Commission Incentive Scheme

Discounted hotel accommodation

Discounted food and drink

Discounted use of spa

Free staff lunch

Free on-site parking

Access to perks platforms

Free Golf and Leisure Club membership

Progression opportunities

Career development opportunities

Two paid charity days per year

Qualifications

• Experience in events or hospitality is preferred.
• Must have strong communication skills.
• Ability to manage multiple inquiries simultaneously.

Responsibilities

• Respond to event inquiries promptly and professionally.
• Prepare function sheets with accuracy.
• Conduct site visits for prospective clients.
• Liaise with operations and finance teams for event execution.

Skills

Event management experience

Organizational skills

Communication skills

Attention to detail

Time-management skills

Job description

In this role, you will play a key part in supporting both the sales and events teams, delivering exceptional service at every stage of the client journey. Acting as the central point of contact for corporate and social clients, you will ensure all client requirements are accurately captured and communicated, enabling each event to be planned and delivered seamlessly.

Your day with Team Carden:

• Respond promptly and professionally to event enquiries (corporate, private, weddings, and special occasions)
• Prepare function sheets with accuracy and attention to detail
• Conduct site visits and assist with show rounds for prospective clients
• Maximise sales through upselling
• Liaise closely with operations, and finance teams to ensure seamless event execution
• Maintain accurate records within the CRM and sales systems
• Uphold brand standards and deliver exceptional service at every client touchpoint

Enjoy a full time role of 40 hours per week, on a 12 months Fixed Term Contract which will include being on the weekends rota as cover from the team is provided 7 days a week.

Due to the rural location of Carden Park, applicants should have access to a vehicle or reliable transport methods. However there is regular free transport provided from Wrexham Town Centre to the Hotel.

About You

• Ideally you will have previous experience in events, sales co-ordination or hospitaltiy
• Highly organised with strong administrative and time-management skills
• Confident communicator with a professional and personable manner
• Strong attention to detail and ability to manage multiple enquiries simultaneously
• Passionate about delivering outstanding guest and client experiences

Be Part of Team Carden

Providing world class service is at the heart of everything we do. Providing a friendly and informative service is key to making the right first impression to our guests. You will be required to be pro-active, have excellent attention to detail, confident with computer skills and an excellent communicator. You will have confidence talking with our guests and selling everything that is wonderful about Carden Park Hotel. You will be part of a remarkable team in a busy office environment and team work is essential. If you have previous hotel sales experience that would be preferred, however we know there are many transferable skills people have to offer and would support with your development into the role.

If you are passionate about events, sales, and luxury hospitality and are seeking a fixed-term opportunity within a high-end hotel environment, we would love to hear from you.

The Perks of Team Carden

Join a team where you will work hard but have fun along the way. You will enjoy a variety of benefits being part of our team which include:

• Commission Incentive Scheme
• Discounted hotel accommodation for yourself, family and friends
• Discounted food and drink to enjoy in the hotel when not on shift
• Discounted use of our award winning 5* spa, alongside treatments and retail
• Free staff lunch provided
• Free on-site parking
• Access to perks platforms; high street discounts, and wellbeing assistance
• Free Golf and Leisure Club membership, including free use of the gym & swimming pool
• Free regular transport mini-bus from Wrexham
• Progression opportunities for all
• Career development through funded qualifications
• Discounted use of the outdoor pursuits facilities
• Two paid charity days per year
• Access to an Employee Assistance Progr

Carden Park Hotel are proud to be an equal opportunities employer and welcome applications from all individuals, regardless of background, identity, or ability.