Event Registration Coordinator (On-Site) | EU / UK (m/f/d)

HYROX World GmbH; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

HYROX, a global sports event series, seeks an Event Registration Coordinator (On-Site) for their expanding Ticketing & Marketing team in London. This full-time role involves overseeing the event registration process, managing staff, and ensuring a seamless experience for participants at various events across Europe. The ideal candidate is tech-savvy, experienced in event operations, and possesses strong organizational and communication skills.

Benefits

Competitive holiday & PTO plans

Private healthcare cover

Fun team environment

Chance to grow with the fitness trend

Qualifications

• Proven experience in event operations, preferably in a registration or front-of-house role.
• Calm under pressure with a solutions-first mindset.
• Able to liaise effectively with multiple departments on-site.

Responsibilities

• Oversee the full registration process from pre-registration to setup and breakdown.
• Troubleshoot registration or ticketing issues in a calm, customer-focused manner.
• Attend 12-14 HYROX EU events per season.

Skills

Event operations experience

Tech-savvy

Customer service skills

Strong communication

Organizational skills

Tools

Google Workspace

Registration platforms

Job description

Join to apply for the Event Registration Coordinator (On-Site) | EU / UK (m/f/d) role at HYROX

Join to apply for the Event Registration Coordinator (On-Site) | EU / UK (m/f/d) role at HYROX

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HYROX - The World Series of Fitness Racing is a global sports event series, which was founded in Germany in 2017. In our past 24/25 season, we have grown into a global movement spanning 5 continents.

Description

To support our growing Ticketing & Marketing team, we are looking for a committed full-time Events Registration Coordinator (On-Site) (m/f/d) to join our HYROX EU Event team.

In this role, you are responsible for jointly ensuring a smooth delivery of event day operations, working as part of the on-site team to ensure a seamless registration experience for all participants. You’ll be responsible for overseeing the entire registration process — from equipment setup to staff coordination, pre-registration to event day registration — ensuring that all procedures are aligned with company policies and event Terms & Conditions. You should be highly organised with the ability to problem solve on your feet. You will be traveling a lot and have the opportunity to attend many of our HYROX Events throughout Europe.

Key Duties & Responsibilities

• Oversee the full registration process from pre-registration to setup and breakdown
• Troubleshoot on-the-spot registration or ticketing issues in a calm, customer-focused manner
• Brief, supervise and support a team of registration staff/volunteers to ensure consistent service levels
• Ensure all registration hardware (laptops, scanners, printers, tablets) is set up correctly and functioning
• Enforce registration policies and T&Cs when dealing with late arrivals, missing tickets, waivers, or disputes, reporting any major deviations or incidents to the Event Operations Lead
• Liaise with event production, ticketing and logistics teams to resolve complex problems collaboratively
• Attend 12-14 HYROX EU events per season.
  
  

Skills & Experience

• Proven experience in event operations, preferably in a registration or front-of-house role
• Tech-savvy and confident using registration platforms, hardware, and ticketing tools
• Proficient in Google Workspace (Docs, Sheets, Drive, etc.)
• Calm under pressure with a solutions-first mindset
• Strong communicator with excellent conflict resolution skills
• Able to liaise effectively with multiple departments on-site (operations, tech, logistics, customer service)
• Highly organised with strong attention to detail
• UK-based with a valid work visa and the ability to travel.
  
  

Benefits & Compensation

• Competitive holiday & PTO plans
• Private healthcare cover
• Fun team environment
• Combine traveling with working
• Chance to grow with the biggest current fitness trend
  
  

Interested? Then we’re looking forward to your online application. Just upload your CV and answer our questions in the application form. Your contact is Isabelle (HYROX People).

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Administrative and Support Services

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