Estate Assistant

Inside Housing Management; Oldham; On-site; GBP 26,000; Full time

Job summary

A property management firm in the United Kingdom is looking for an Estate Assistant to join their team. The successful candidate will be responsible for delivering high-quality cleaning, gardening, and grounds maintenance services while ensuring compliance with standards. The role requires proven grounds maintenance experience and excellent customer service skills. The company offers a competitive salary, generous holiday entitlements, and various employee benefits, including a health care cashback plan and pension contributions.

Benefits

Competitive salary

25 Days Holiday

Healthcare Cashback Plan

Pension Contributions

Cycle to Work Scheme

Employee Assistance Programme

Qualifications

• Proven experience delivering grounds maintenance across various sites.
• Knowledge of lawn, shrub, and plant care.
• Excellent customer satisfaction track record.

Responsibilities

• Provide high-quality cleaning, gardening, and maintenance services.
• Represent the company on-site and foster positive relationships.
• Report responsive repairs, fly tipping, graffiti, and safeguarding alerts.

Skills

Grounds maintenance experience

Customer service skills

Physical task handling

Teamwork

Knowledge of Health & Safety legislation

Job description

Our Estates Teams are critical for delivering a great resident experience. They work hard to provide a high-quality estate service covering gardening, grounds maintenance and cleaning.

We have an opportunity for an Estate Assistant to join our team at Stamford Hill, London on a permanent, full-time basis.

You will provide a high-quality cleaning, gardening & grounds maintenance service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained.
You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts.

What we’re looking for

We are a customer‑focussed organisation so we know that how we do things is just as important as what we do.

You will not only be an experienced Grounds Maintenance Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate:

• Proven Professional experience of delivering grounds maintenance across a variety of sites and garden types.
• Experience and knowledge of lawn, shrub and plant care.
• Proven experience of achieving high levels of customer satisfaction.
• Ability to carry out physical tasks within Health & Safety guidelines.
• Ability to work effectively within a team and without high levels of supervision.
• Knowledge of Health & Safety legislation, Including COSHH and PPE.

The Guinness Partnership have an outstanding benefits package to reward hard work and commitment to our values, this includes:

• Competitive salary of £25,845 per annum.
• Hours of work are Monday to Friday, 35 hours per week.
• 25 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service, plus Partnership Days.
• Healthcare Cashback Plan.
• Pension Contributions – up to 9% matching contributions.
• 3 x Life Assurance.
• Cycle to Work Scheme.
• Employee Assistance Programme which includes access to face‑to‑face counselling, a stress helpline and tax, fitness and childcare advice.
• A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.

If this sounds like the role that you are looking for, we would love to hear from you, apply today!

Role Profile: https://jobs.guinness.org.uk/rps/EstateAssistant.pdf