ERP Specialist

Advanced Personnel Management; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading industry player is seeking an ERP Specialist based in Newcastle, UK, to serve as the lead administrator for the Pronto Xi ERP system. The role involves operational support, driving process improvements, and developing training materials. Ideal candidates will have over 5 years of experience with Pronto ERP modules and excellent customer service skills. The company fosters an inclusive environment that values diverse perspectives and encourages career development.

Benefits

4 week paid parental leave

Competitive remuneration

Career progression opportunities

Exclusive benefits program

Qualifications

• 5+ years experience with Pronto ERP operational modules.
• Proven ability to work effectively with users at all levels.
• Ability to operate independently with efficiency to meet deadlines.

Responsibilities

• Support the ERP system and administration.
• Drive process improvements and participate in business projects.
• Provide regular updates to key stakeholders.

Skills

ERP application experience

Customer service orientation

Interpersonal and communication skills

Project management skills

Tools

Pronto ERP

Job description

You are applying for the position of ERP Specialist with Rema Industry. Please fill in your details below to submit an application for this position.

This position is located in: Asia Pacific (APAC) - Sydney / Newcastle

About the role

The ERP Specialist will act as lead administrator and support for the Pronto Xi ERP system, providing system administration, operational support, and subject‑matter expertise across key modules. This role drives process improvements, supports business projects, develops user documentation and training materials.

We are open to applications from Sydney, Newcastle, Perth, Brisbane and Melbourne.

What we offer you:

• 4 week paid parental leave for the primary carer
• Excellent and Competitive Remuneration.
• Career Progression: we value our people and encourage career development.
• Access to our exclusive "Rema Exclusive Benefits Program" offering discounts on a wide range of products and services.

Key Responsibilities:

• Supporting the wider business systems, including but not limited to, being the lead administrator for the ERP system (Pronto Xi)
• ERP System support and administration
• Participating as SME in business projects
• Driving forward process improvements
• Project administration, documentation, assisting with development of guided work instructions and process flows for users and the business.
• Ensuring that key stakeholders are informed on progress providing regular updates
• Enhancing training material and process documents to benefit users and the business
• Utilisation of technology to improve processes and systems
• Remote assistance, VC and Remote IT support

About You:

• ERP application experience, including system development and support experience
• 5+ years experience with Pronto ERP operational modules such as maintenance, financial, supply chain or project modules.
• Excellent customer service orientation with strong interpersonal and communication skills and proven ability to work effectively with users and staff at all levels.
• Ability to operate independently with efficiency and accuracy to meet deadlines and set a standard for all users of the Pronto ERP system.
• Positive "can do" attitude in problem solving and issue resolution.
• Project Management Skills

REMA is dedicated to fostering an inclusive environment where everyone feels empowered to be their authentic selves. We strive to ensure that all voices are heard, all cultures are respected, and diverse perspectives are not only welcomed but are seen as vital to our success. We treat one another with fairness and dignity, regardless of race, gender, nationality, ethnicity, religion, age, sexual orientation, or any other characteristic that makes us unique.