Epicor Functional Analyst

Rentokil Initial plc; Dudley; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading facilities services company in Dudley is looking for a functional expert in the IT Supply Chain team, focusing on the Epicor system. The role involves providing expertise, managing projects, and enhancing business processes. Ideal candidates will have ERP experience, strong communication skills, and a proactive approach to problem-solving. Competitive salary, hybrid working, and various employee benefits are offered.

Benefits

Competitive salary and bonus scheme

Hybrid working

Rentokil Initial Reward Scheme

23 days holiday, plus 8 bank holidays

Employee Assistance Programme

Death in service benefit

Healthcare

Free parking

Qualifications

• Experience working with an ERP platform and within Supply Chain.
• Experience of working with end users to review business processes.
• Experience of analysing data and processes.

Responsibilities

• Provide subject matter expertise of the Epicor system.
• Identify opportunities for effective use of Epicor.
• Manage multiple projects for Epicor's deployment.

Skills

Experience working with an ERP platform

Experience of working with end users to review business processes

Experience of analysing data and processes to offer solutions/enhancements

Ability to communicate with people of all levels

Job description

This is a functional role within the IT Supply Chain team for the business region of Europe providing subject specialism, project management and work prioritisation of the Epicor system. The Epicor system is used across both Dudley Industries (UK) and Rentokil Initial Services (Europe) and is a third party application.

Responsibilities

• To provide subject matter expertise of the Epicor system. Understand how Epicor is used in our business and identify opportunities for this to be utilised more effectively or enhanced to improve business processes.
• Seeks out and tackles issues that will prevent the delivery of business benefits, facilitating open communication and discussion between stakeholders.
• Work with Supply Chain team as functional expert for system to resolve issues that are raised.
• Assist Epicor Product Manager with the management of multiple projects of varying complexities from Business Case to full deployment of new or upgraded versions of Epicor into the selected business units while identifying, assessing and managing risks to the success of the project.
• Work with the delivery teams in their ways of working - Scrum/Kanban/Waterfall assisting with prioritisation of user stories/tasks.
• Ensure SOX audit compliance.
• Work with third party suppliers to gather information or facilitate conversations to deliver our projects.

Requirements

Essential:

• Experience working with an ERP platform and within Supply Chain
• Experience of working with end users to review business processes
• Experience of analysing data and processes to offer solutions/enhancements
• Ability to communicate with people of all levels

Ideal:

• Detailed knowledge of ERP functional areas such as Finance, Sales etc ideal

Benefits

• Competitive salary and bonus scheme
• Hybrid working
• Rentokil Initial Reward Scheme
• 23 days holiday, plus 8 bank holidays
• Employee Assistance Programme
• Death in service benefit
• Healthcare
• Free parking

At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.

We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to ([e-mail]) if you need anything