Energy Advisor: Home Energy & Budget Support

Housing Plus Group; Telford; On-site; GBP 29,000; Full time

Job summary

A community-oriented organization is seeking an enthusiastic Energy Advisor to join their Money Matters Team in Telford. This full-time position involves delivering personalized energy advice to customers, focusing on improving energy efficiency and tackling fuel poverty. Applicants should possess experience in a customer-focused environment, strong communication skills, and relevant qualifications like GCSEs in Maths and English. The role promises a comprehensive benefits package and requires a full UK driving license.

Benefits

22 days holiday rising to 30 with service

Contributory pension scheme

Employee Healthcare Portal

Cycle to work scheme

Qualifications

• Experience in a customer-focused environment is essential.
• Excellent IT skills and attention to detail required.
• The role requires a full UK driving licence and an enhanced DBS check.

Responsibilities

• Deliver tailored energy advice to customers across the Group.
• Manage your own caseload effectively.
• Provide support through home visits and workshops.

Skills

Customer-focused experience

Excellent IT skills

Strong communication abilities

Flexibility and organizational skills

Education

Minimum of 2 GCSEs in Maths and English

NEA/City & Guild Level 3 Award in Energy Awareness or similar

Job description

A community-oriented organization is seeking an enthusiastic Energy Advisor to join their Money Matters Team in Telford. This full-time position involves delivering personalized energy advice to customers, focusing on improving energy efficiency and tackling fuel poverty. Applicants should possess experience in a customer-focused environment, strong communication skills, and relevant qualifications like GCSEs in Maths and English. The role promises a comprehensive benefits package and requires a full UK driving license.