Employee Benefits Consultant

Everywhen; Southampton; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading insurance brokerage in Southampton is seeking an Employee Benefits Consultant. This role involves managing client portfolios, providing product advice, and ensuring customer satisfaction. Successful candidates will have strong relationship management skills and a customer-focused approach, with full training provided. The position offers a salary between £24,000 and £29,000 based on experience.

Qualifications

• Experience within Financial Services/General Insurance/Private Medical Insurance preferable.
• Strong relationship and account management experience.
• Professional with a customer-focused approach.
• Work well as part of a team as well as using own initiative.

Responsibilities

• Manage a personal portfolio of small/mid-range clients.
• Adhere to sales quality standards for high-quality outcomes.
• Build strong relationships with clients and insurers.
• Negotiate premiums with insurers for best value.

Skills

Relationship management

Customer-focused approach

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Employee Benefits Consultant

We are on the hunt for a talented Employee Benefits Consultant to join our growing team based in Southampton. You’ll work Monday to Friday, 37.5 hours a week, with no weekends or evenings. No experience necessary as we will provide you with full training. You’ll also be rewarded with all the great benefits of working with the UK’s largest independent Insurance Brokers – Towergate Employee Benefits.

Our Employee Benefits Consultants are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market-leading customer experience, driven by you. You will meet our commercial targets by maximizing business and service opportunities from all contacts.

Salary: £24,000 - £29,000 depending on experience

Location: Southampton

Responsibilities

• Manage a personal portfolio of small/mid-range clients, meeting new business and renewal targets.
• Consistently adhere to sales quality standards, ensuring high-quality customer outcomes.
• Promote additional products and handle new business enquiries.
• Build strong relationships with clients and insurers.
• Develop and maintain an understanding of the PMI (Private Medical Insurance) market, products, and regulation.
• Negotiate premiums with insurers to secure the best value for clients.
• Input notes on all business, new/retention into database.
• Ensure relevant paperwork is on file to ensure compliant process is complete.

Qualifications

• Experience within Financial Services/General Insurance/Private Medical Insurance preferable.
• Strong relationship and account management experience.
• IT Skills: Microsoft Outlook, Word, Excel, PowerPoint.
• Professional with a customer-focused approach.
• Work well as part of a team as well as using own initiative.

Benefits and Development

In return you will be welcomed and supported by Towergate Employee Benefits, part of our Ardonagh family, with opportunities to learn and grow your career. We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future.

How to Apply

Apply today and one of our team will be in touch.

Equal Opportunity Statement

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.