Emergency Department Patient Care Assistant

NHS; York and North Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in York is seeking a dedicated Patient Service Assistant to support the nursing team in delivering quality care in the Emergency Department. The role requires excellent communication skills and a commitment to providing compassionate and efficient service to patients. Responsibilities include assisting in food service, maintaining cleanliness, and ensuring patient comfort. This position offers extensive benefits, including access to the NHS Pension Scheme and opportunities for personal development.

Benefits

Access to the NHS Pension Scheme

27 days holiday rising to 33 days

Learning and development opportunities

Employee Assistance Programme

Qualifications

• Willingness to complete appropriate qualifications for work related training.
• Basic understanding of infection control.
• Knowledge of NHS & Local Trust.

Responsibilities

• Assist with food service including preparation and distribution of meals.
• Support cleaning and stocking to maintain a safe environment.

Skills

Effective oral and written communication skills

Ability to work in a team

Flexible approach to work

Education

Good basic education – reading and writing plus basic numeric skills

Job description

A healthcare organization in York is seeking a dedicated Patient Service Assistant to support the nursing team in delivering quality care in the Emergency Department. The role requires excellent communication skills and a commitment to providing compassionate and efficient service to patients. Responsibilities include assisting in food service, maintaining cleanliness, and ensuring patient comfort. This position offers extensive benefits, including access to the NHS Pension Scheme and opportunities for personal development.