Emergency Care Administration Coordinator

NHS; Gateshead; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organisation in Gateshead seeks a Clerical Support role in Emergency Care. This position involves greeting patients, managing registrations on electronic systems, and handling administrative duties within a fast-paced environment. Candidates should have previous admin experience, GCSE English and Maths, as well as NVQ Level 2 in Business & Admin. The role offers opportunities for professional development and requires working on a 24hr rota including weekends and holidays.

Benefits

Staff networks for support

Health and wellbeing initiatives

Qualifications

• Previous Admin/Clerical Experience.
• Good understanding of Information Governance & Confidentiality.
• Ability to prioritize workload and exceptional organisational skills.

Responsibilities

• Provide clerical support to Medical & Nursing staff.
• Register patients efficiently and accurately.
• Manage appointment systems and patient records.

Skills

Organisational skills

Communication skills

Conflict de-escalation skills

Education

GCSE English and Maths grade 9-4 (A*-C) or equivalent

NVQ Level 2 in Business & Admin

Tools

Careflow

NHS IT systems

Job description

A healthcare organisation in Gateshead seeks a Clerical Support role in Emergency Care. This position involves greeting patients, managing registrations on electronic systems, and handling administrative duties within a fast-paced environment. Candidates should have previous admin experience, GCSE English and Maths, as well as NVQ Level 2 in Business & Admin. The role offers opportunities for professional development and requires working on a 24hr rota including weekends and holidays.