EMEA Client Support & RFP Coordinator

Janus Henderson AAA CLO ETF; City of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading financial services firm in the City of London is seeking a proactive individual for client support activities across EMEA. The ideal candidate is fluent in English and Spanish, possesses strong communication skills, and is a team player. Responsibilities include managing enquiries, coordinating RFP processes, and ensuring reporting fulfills. This role offers excellent health benefits, professional development support, and is committed to diversity and inclusion.

Benefits

Excellent Health and Wellbeing benefits

Paid volunteer time

Support for professional development courses

Diversity, Equity and Inclusion initiatives

Maternal/paternal leave benefits

Complimentary subscription to Headspace

Employee events and networking opportunities

Lunch allowance for subsidized canteen

Qualifications

• Fluent in English and native Spanish speaker – written and spoken - essential.
• Candidate should be proactive, taking pride in their job and having an eye for accuracy and layout.
• Ability to work under pressure and to act on own initiative is essential.
• Good communication skills – ability to liaise confidently at all levels.
• Team player – able to work effectively with all members of the team and other individuals throughout the company.
• Flexible and able to adjust quickly to business requirements.

Responsibilities

• Responsibility for client support activity in Italy, working with other EMEA regions as required.
• Dealing with ad-hoc enquiries on behalf of the Sales Directors or directly from prospects.
• Working closely with the RFP team, coordinating mandate searches/RFPs.
• Controlling the meeting process for PM marketing.
• Ensuring regular monthly and quarterly reporting fulfilments.
• Management of new leads coming from events, webcast, etc.

Skills

Fluent in English

Native Spanish speaker

Good communication skills

Team player

Proactive

Ability to work under pressure

Attention to detail

Flexibility

Education

Degree level education (preferably in Finance or Business)

Tools

MS Office - Intermediate standard

Job description

A leading financial services firm in the City of London is seeking a proactive individual for client support activities across EMEA. The ideal candidate is fluent in English and Spanish, possesses strong communication skills, and is a team player. Responsibilities include managing enquiries, coordinating RFP processes, and ensuring reporting fulfills. This role offers excellent health benefits, professional development support, and is committed to diversity and inclusion.