EMEA Account Leadership & Growth Director

Concentrix; Remote; GBP 80,000 - 100,000; Full time

Job summary

A global technology and services leader in the UK is searching for a Director of Account Management EMEA to oversee client relationships, drive business growth, and ensure exceptional service delivery. The ideal candidate will have a Bachelor’s degree and proven experience in account management within BPO or technology services. Strong communication skills, relationship management abilities, and a keen analytical mindset are essential. This role offers the opportunity to contribute to the development of strategic plans and work collaboratively in a vibrant team environment.

Benefits

Equal opportunity employer

Career growth opportunities

Work-life balance

Qualifications

• Proven experience in account management or client relationship management roles.
• Strong communication and interpersonal skills.
• Ability to analyze data and use insights to inform strategies.

Responsibilities

• Manage specific accounts and develop client relationships.
• Develop sustainable account plans addressing growth opportunities.
• Monitor and report on account performance and key metrics.

Skills

Account management

Client relationship management

Communication skills

Problem-solving

Analytical skills

Organizational skills

Education

Bachelor’s degree in business administration or a related field

Tools

CRM systems (e.g., Salesforce)

Job description

A global technology and services leader in the UK is searching for a Director of Account Management EMEA to oversee client relationships, drive business growth, and ensure exceptional service delivery. The ideal candidate will have a Bachelor’s degree and proven experience in account management within BPO or technology services. Strong communication skills, relationship management abilities, and a keen analytical mindset are essential. This role offers the opportunity to contribute to the development of strategic plans and work collaboratively in a vibrant team environment.