Email Engineer

Miro Enterprise; City of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading digital platform company in the City of London seeks an Email Engineer to manage the technical aspects of email template production. This role requires strong proficiency in HTML, CSS, and dynamic content languages, with experience working on an enterprise-level Email Service Provider such as Braze. You will collaborate closely with marketing and product teams to optimize email campaigns and ensure quality and consistency across channels. Competitive benefits package offered.

Benefits

Competitive equity package

Health insurance for you and your family

Lunch, snacks and drinks provided

Wellbeing benefit and WFH equipment allowance

Annual learning and development allowance

Qualifications

• Strong proficiency in responsive HTML and CSS.
• Hands-on experience with enterprise-level Email Service Provider (ESP).
• Proven ability to communicate effectively with marketing and product stakeholders.

Responsibilities

• Build responsive HTML email templates for campaigns.
• Test and ensure emails render correctly across different clients.
• Collaborate with teams to implement email campaigns.

Skills

Responsive HTML

CSS

Dynamic content languages (Liquid, AMPscript)

A/B testing

Communication with non-technical stakeholders

Tools

Braze

Taxi for Email

Litmus

Job description

The Website & Email Team is the core engineering group managing Miro’s public-facing digital platform. The Email Engineering function is essential to supporting Miro email template production, localization, and optimization at scale. You will work within the engineering team while serving as the technical partner to Miro Lifecycle, Messaging, and Product teams.

About the Role

The Email Engineer acts as a subject matter expert to support email production at Miro. This role is responsible for ensuring the technical stability, scalability, and quality of all automated and transactional email streams. You will manage high-volume campaign execution, complex technical projects, and global localization processes.

What you’ll do

• Create and code: work with an Email Design System to build responsive HTML email templates for campaigns.
• Ensure consistency and quality: Test and ensure emails render correctly across different email clients and devices, including mobile.
• Collaborate: Work with marketing, design, and product teams to implement email campaigns and strategies.
• Optimize performance: Use A/B testing and analytics to improve engagement metrics like click-through rates.
• Troubleshoot: Diagnose and fix any issues with email rendering or functionality.
• Email localization: Support marketing, product, and localization teams to ensure consistent and timely localization of email templates.

What you’ll need

• Email Development: Strong proficiency in responsive HTML, CSS, and email-specific templating languages, like Liquid or AMPscript, used for dynamic and personalized content.
• Platform Experience: Direct, hands‑on experience with an enterprise-level Email Service Provider (ESP), preferably Braze, including API integration, segmentation, and campaign setup.
• Tooling: Familiarity with email design platforms like Taxi for Email and Litmus.
• Soft Skills: Proven ability to communicate effectively with non‑technical marketing and product stakeholders, translating business goals into robust technical solutions.

What's in it for you

LON:

• Competitive equity package
• Health insurance for you and your family
• Lunch, snacks and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co‑headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.