Retail Shift Lead: Inspire Teams, Drive Sales & Service

Sainsbury's Supermarkets Ltd; Dundee; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading retail chain in Dundee is seeking an experienced Argos Shift Manager to lead store operations and manage shifts effectively. The role involves coaching staff to provide exceptional customer service and achieving sales targets. Candidates should have strong leadership skills, a commercial mindset, and a proven track record in driving team performance. This position offers a competitive salary and an attractive benefits package, including discounts, paid breaks, and support schemes.

Benefits

10% discount at Sainsbury’s, Argos, Tu and Habitat

Free food and hot drinks

Generous holiday entitlement

Pension matching up to 4%

Sainsbury’s share scheme

Wellbeing support

Cycle to Work scheme

Special offers on gym memberships and more

Qualifications

• Experience in managing shifts in a fast-paced retail environment.
• Strong leadership and motivational skills to inspire the team.
• Ability to meet or exceed sales and customer satisfaction KPIs.

Responsibilities

• Manage shifts and lead store operations when the Store Manager is absent.
• Coach and support colleagues to deliver excellent customer service.
• Ensure store compliance with safety and operational standards.

Skills

Operational leadership skills

Team coaching and support

Commercial awareness

Customer service

KPI delivery

Job description

A leading retail chain in Dundee is seeking an experienced Argos Shift Manager to lead store operations and manage shifts effectively. The role involves coaching staff to provide exceptional customer service and achieving sales targets. Candidates should have strong leadership skills, a commercial mindset, and a proven track record in driving team performance. This position offers a competitive salary and an attractive benefits package, including discounts, paid breaks, and support schemes.