Argos Shift Manager

Sainsbury's Supermarkets Ltd; Dundee; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading retail chain in Dundee is seeking an experienced Argos Shift Manager to lead store operations and manage shifts effectively. The role involves coaching staff to provide exceptional customer service and achieving sales targets. Candidates should have strong leadership skills, a commercial mindset, and a proven track record in driving team performance. This position offers a competitive salary and an attractive benefits package, including discounts, paid breaks, and support schemes.

Benefits

10% discount at Sainsbury’s, Argos, Tu and Habitat

Free food and hot drinks

Generous holiday entitlement

Pension matching up to 4%

Sainsbury’s share scheme

Wellbeing support

Cycle to Work scheme

Special offers on gym memberships and more

Qualifications

• Experience in managing shifts in a fast-paced retail environment.
• Strong leadership and motivational skills to inspire the team.
• Ability to meet or exceed sales and customer satisfaction KPIs.

Responsibilities

• Manage shifts and lead store operations when the Store Manager is absent.
• Coach and support colleagues to deliver excellent customer service.
• Ensure store compliance with safety and operational standards.

Skills

Operational leadership skills

Team coaching and support

Commercial awareness

Customer service

KPI delivery

Job description

Salary: From £27,150
Location: Dundee Store, Dundee, DD4 8XD
Contract type: Permanent
Business area: Argos Retail
Closing date: 19 February 2026
Requisition ID: 400048422

About the role:

Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams and being the go‑to people for on‑the‑job support. They coach colleagues in store to ensure everyone can deliver brilliantly for our customers whilst also working alongside the team on the shop floor. Often, they’ll get to lead the full store operation in the absence of the Store Manager, ensuring the resource is allocated to deliver day‑to‑day tasks such as organising the warehouse, taking deliveries and serving our customers. They’re experts in our products and services, focusing on driving sales and profitability.

What makes a brilliant Argos Shift Manager:

• Has experience of organising, running, and planning for a fast‑paced operation.
• Is comfortable directing a team, providing day‑to‑day coaching and on‑the‑spot guidance to support the delivery of brilliant experiences for both colleagues and customers.
• Supports the Store Manager in ensuring the store is safe and compliant.
• Demonstrates strong commercial awareness, such as having product knowledge. An Argos Shift Manager should use this commercial awareness to really understand our customers, in turn, driving sales.
• Can work towards and deliver KPIs with the aim of driving profitability for the store.
• Has a growth mindset and a drive for personal growth, whilst helping others to grow.
• A track record of delivering brilliant customer service and coaching colleagues to do the same.
• Experience of motivating others, driving sales and performance, and keeping operations running smoothly.
• You go above and beyond to make shopping easy, fast, and friendly for every customer.
• Operational leadership skills — you’ve taken responsibility for operations in the absence of management.
• Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
• You walk the talk — showing up every day as a role model for service and values.

What we offer:

We truly value our colleagues and provide a market‑leading benefits package:

• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
• Free food and hot drinks are provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4% of your contributions, and if you change your pension plan, you may receive more from us.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like‑minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.