Floor Manager — Dynamic Hospitality Leader (28 Days Holiday)

BOXPARK; London; On-site; GBP 30,000 - GBP 45,000; Full time

Job summary

A popular dining venue in London is seeking an experienced Floor Manager to lead the team and ensure exceptional hospitality. The ideal candidate will have at least 2 years of management experience in a fine dining environment, demonstrating strong leadership and communication skills. The role includes managing guest experiences, coaching team members, and maintaining high standards throughout service. Competitive salary and numerous employee benefits offered.

Benefits

Highly competitive salary

50% Discount on food and drink

28 days holiday allowance

Complimentary meals during shifts

Employee discounts

Cycle to work scheme

'Refer-a-friend' cash incentive

Employee of the month rewards

Internal training and career development

Pension scheme with employer contributions

Yearly staff award ceremony and party

Qualifications

• Experience of at least 2 years in a managerial role at a fine dining fast-paced environment.
• Supervising large teams and daily shift operations.
• Excellent English language communication skills required.

Responsibilities

• Lead the floor team during service and ensure exceptional guest experiences.
• Manage guest flow and table allocations to maximize satisfaction.
• Train, coach, and develop team members.

Skills

Hospitality management

Team leadership

Communication skills

Customer service

Job description

A popular dining venue in London is seeking an experienced Floor Manager to lead the team and ensure exceptional hospitality. The ideal candidate will have at least 2 years of management experience in a fine dining environment, demonstrating strong leadership and communication skills. The role includes managing guest experiences, coaching team members, and maintaining high standards throughout service. Competitive salary and numerous employee benefits offered.