Customer Delivery Agent

Northgate Vehicle Hire Limited; Southampton; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A leading vehicle rental company is seeking a Customer Delivery Agent in Southampton. The role involves delivering and collecting vehicles, ensuring top service quality, and offering a competitive salary of £27,058.31 per annum plus bonuses. Candidates should possess a can-do attitude and a full UK or EU driving licence. The company supports work-life balance and offers a range of benefits including life assurance, gym memberships, and a financial wellbeing app.

Benefits

Quarterly bonus scheme

24 to 26 days holiday with service

Life assurance

Well-being services

Discounted gym memberships

Pension scheme

Benefits App with discounts

Wagestream App for financial wellbeing

Qualifications

• Full UK or EU driving licence required.
• Ability to deliver excellent service to customers.
• Willingness to work in a fast-paced and physical role.

Responsibilities

• Deliver and collect vehicles for customers.
• Valet vehicles to meet company standards.
• Provide first-class customer experiences.

Skills

Customer service

Confidence

Can-do attitude

Job description

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Customer Delivery Agent

Reference: FEB20263081

Expiry date: 12:27, Tue, 3rd Mar 2026

Location: Southampton

Benefits: standard benefits package

Salary:£27,058.31k pa + bonus up to £1,353 pa OTE
Weekly Hours: 42.5 hours / week, plus Saturdays on a rota

As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.

As a Driver, you take our award-winning service directly to our customers’ door and bring to life the Northgate experience. You don’t necessarily need any previous experience to join our team as a Driver, just a ‘can-do’ attitude and the confidence to deliver a great service with a smile (plus, a full UK or EU driving licence too!).

Life as a Driver with Northgate Vehicle Hire

A day in the life of a Driver is fast-paced and physical - most of your day you’re behind the wheel, delivering and collecting vehicles for your customers, as well as valeting the vehicle you’re delivering to ensure it meets our exacting standards. As a Driver, you play an integral role in enabling us to consistently provide the first-class experience customers’ demand, and, when you need support, there’s a great team back at branch ready to help.

We understand that you have a life and responsibilities outside of work, so helping you find the right balance between the two is important to us - with a permanent contract and guaranteed hours, as a Driver we offer a long-term, stable role, which can also be a great opportunity to progress your career.

As a Driver with Northgate Vehicle Hire, we offer:

Of course, a great basic salary, but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to) …

• A fantastic quarterly bonus scheme (up to £1,353 pa OTE)
• Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
• free life assurance (2x your salary)
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• discounted, flexible Gym memberships
• exclusive colleague-only vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
• Wagestream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you’re eligible for and can even put you in touch with a financial coach!

With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

And we’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long‑term security we offer. Unlock your potential in an industry‑leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We are agile. We are experts. We are imaginative. We are reliable.