Neighbourhood Housing Coach

Hendre Limited; Cardiff; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A community-focused organization in Cardiff is seeking a Neighbourhood Coach to empower residents and build supportive relationships within their communities. This role involves collaborating with local partners to foster vibrant neighbourhoods and deliver impactful services. Candidates should demonstrate strong communication skills and proficiency in Microsoft 365. The position offers a salary of £18.80 per hour, flexible hours, and various employee benefits including medical schemes and development opportunities.

Benefits

Company Private Medical Scheme

25 Days annual leave plus bank holidays

Pension Contributions of 8%

Employee assistance programme

Employee discounts and cashback options

Qualifications

• Empower residents to achieve their goals and sustain tenancies.
• Champion a person-centred, community-first approach.
• Work collaboratively with local partners.

Responsibilities

• Build strong relationships with tenants and help them thrive.
• Drive local engagement and deliver community services.
• Help shape vibrant and healthy neighbourhoods.

Skills

Confident use of Microsoft 365 packages

Strong communication skills

Ability to support various stakeholders

Job description

Overview

Location: Cardiff, Torfaen & Newport | Patch Size: 225–250 homes

Be the difference in your community. Are you passionate about people and communities? We're looking for a Neighbourhood Coach to build strong, supportive relationships with tenants and help them thrive in their homes and neighbourhoods.

Here is the recruitment pack for additional information: Neighbourhood Coach

• Empower residents to achieve their goals and sustain tenancies
• Champion a person-centred, community-first approach
• Tackle challenges and celebrate successes with tenants
• Collaborate with local partners to bring real value to communities
• Help shape vibrant, healthy neighbourhoods

You’ll be part of a dynamic regional team, driving local engagement and delivering services that truly make a difference. What’s in it for you?

• A meaningful role with real impact
• Supportive team culture
• Opportunities to grow and develop
• The chance to help build happier, healthier communities

For success, the candidate should be able to demonstrate confident use of Microsoft 365 packages and be willing to communicate and support a wide range of stakeholders to see the best outcomes for our customers.

Ready to coach a community to success?

Apply now and help us create places people are proud to call home.

A driving licence and access to a vehicle is essential for this role.

Benefits

• Salary of £18.80 per hour
• Company Private Medical Scheme
• 30 hours per week
• 25 Days annual leave plus bank holidays pro rata (increasing with length of service)
• Pension Contributions of 8%
• Free parking
• Salary sacrifice schemes
• Employee assistance programme and well-being resource available 24/7
• ‘Perks’ – a range of shopping and activity discounts and cashback options
• We are a Family Friendly organisation
• Develop with the support of our Learning and Development team

Opportunities for development

Through our Learning and Development team we provide a range of learning and development opportunities to support you on your learning journey with us. We offer development opportunities for every stage of your career. From technical training to leadership development we have a range of programmes.

Next steps

If you would like further information about this opportunity please contact Nikhat Shaikh at [e-mail]. If you are interested in applying for this role, please click 'Apply' and you will be diverted to our recruitment platform to submit your application.

Closing date: 23 February 2026

Interviews to be held: 02 March 2026 at our Head office

If successful for this role a DBS check will be required

Hafod reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.