Patient Advisor Optical Express

Optical Express Group; Salisbury; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading optical care provider in Salisbury is looking for a part-time Patient Advisor to provide exceptional patient care. The role includes building strong relationships with patients, assisting in consultations, and operating advanced scanning machines for health checks. This position offers a fulfilling work environment with numerous employee benefits, including annual leave and ongoing training opportunities. Candidates must be available on Saturdays to meet the needs of the patients.

Benefits

State of the art working environments

29 days annual leave

Free Laser Eye Surgery

Discounted eye wear

Ongoing training opportunities

Pension scheme

Qualifications

• Must be available for part-time hours, specifically on Saturdays.
• Willingness to assist in patient consultations and complete health questionnaires.

Responsibilities

• Make patients feel valued from their arrival to the clinic.
• Ensure regular communication with patients regarding their treatment.
• Scan patients' eyes using advanced equipment for health checks.

Skills

Building relationships with patients

Communication skills

Job description

Job Title – Patient Advisor

Hours: Part Time * must be available Saturdays

Location: Salisbury

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

• State of the art, modern working environments
• 29 days annual leave
• Free Laser Eye Surgery and Intraocular Lens Surgery
• Free eye tests
• Discounted prescription eye wear and sunglasses
• Generous Optical Express friends and family discount scheme
• Ongoing training and development opportunities
• Pension scheme

It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve:

• Building relationships with patients and ensuring regular communication prior to and following their treatment
• Assisting in patient consultations
• Scanning patients eyes using state of the art equipment as part of a full health check
• Assisting patients to complete health questionnaires