Sales Operations Specialist

Frazer-Nash Consultancy Limited; United Kingdom; Hybrid; GBP 35,000 - GBP 42,000; Full time

Job summary

A leading consultancy firm is seeking a Sales Operations Specialist to enable effective sales operations and manage frameworks efficiently. This role involves tracking sales, overseeing pipelines, and coordinating with various stakeholders. The ideal candidate has experience in sales operations or related analytical roles, excels at data analysis, and possesses strong relationship management skills. The firm values a flexible hybrid working pattern and provides a comprehensive benefits package.

Benefits

Competitive salary with yearly reviews

25 days holiday + opportunity to buy 5 more

Flexible working options

Company pension scheme

Private healthcare membership

Qualifications

• Experience in sales operations, sales support, or a comparable analytical role.
• Strong understanding of sales performance metrics, forecasting and pipeline management.
• Exceptional attention to detail and strong organizational skills.

Responsibilities

• Work with finance to track order intake and forecast sales.
• Oversee the sales pipeline and provide performance updates to leadership.
• Coordinate business reports for leadership.

Skills

Sales operations experience

Framework management

Data analysis and reporting

Strong communication skills

Stakeholder engagement

Tools

CRM tools

BI tools (e.g., Dynamics, Salesforce)

SharePoint

Job description

Job Title

Sales Operations Specialist

Salary Range

£35,000 to £42,000 per annum

Location

Remote / Any FNC office.

Working Pattern

We operate a flexible hybrid working pattern at Frazer‑Nash, with time split between the office and working from home.

Closing Date

13th February 2026 (early applications encouraged).

Overview

This role is a key enabler of our work‑winning strategy, ensuring strong sales operations, reliable forecasting, and effective framework management across the business. The Sales Operations and Framework Manager plays a central role in driving sales operations and supporting the management of core industry frameworks. The role covers sales forecasting, pipeline oversight, framework coordination, and performance reporting. It requires strong leadership, effective stakeholder engagement, and the ability to develop and improve processes that underpin both sales activity and framework performance.

Key Responsibilities

• Work with finance to track order intake, forecast sales, and report performance against targets.
• Oversee the sales pipeline, prepare review material with Market Group Managers, and provide performance updates to leadership.
• Monitor and report on bid outcomes and related costs.
• Support the set‑up and management of cost codes across the team.
• Act as a liaison across the business to support improvements, including Customer Voice initiatives.
• Coordinate regular and ad‑hoc business reports for leadership (e.g. WAR and monthly reports).
• Establish and continuously improve processes and strategy for cross‑business framework management.
• Build and maintain strong relationships with external framework clients and partners to maximise engagement and opportunity identification.
• Support the identification, renewal and submission of cross‑MFBU framework opportunities, ensuring compliance and successful outcomes.
• Monitor cross‑MFBU framework performance, report KPIs to senior stakeholders, and help develop framework knowledge across the business.
• Identify opportunities to enhance framework utilisation across the organisation.

Skills And Experience Required

• Experience in sales operations, sales support, or a comparable analytical role.
• Demonstrable expertise in framework management, bidding and business development – ideally within government or defence sectors.
• Strong understanding of sales performance metrics, forecasting and pipeline management.
• Proficiency in data analysis and reporting, with hands‑on experience using CRM and BI tools (e.g., Dynamics, Salesforce, Tussell).
• Experience managing document libraries and collaboration platforms (e.g., SharePoint).
• Ability to collaborate effectively with cross‑functional teams and senior stakeholders.
• Exceptional attention to detail and strong organisational skills.
• Excellent written and verbal communication skills, including reviewing and refining bid/proposal content.
• Self‑driven and resilient, able to manage multiple priorities in a fast‑paced environment.
• Strong stakeholder engagement and relationship management experience at all levels.
• Familiarity with government procurement processes and compliance requirements.

Desirable Qualifications / Experience

• Background in the defence, aerospace, or public sector.
• Training or certification in bid management, bid writing, or leadership.
• Experience with sales forecasting and performance reporting methodologies.
• Knowledge of pipeline and framework management best practices.
• Exposure to bid evaluation, ROI assessment and performance analysis.
• Experience managing bid/proposal resources and digital asset libraries.
• Involvement in strategic business support or major business development initiatives.
• Strong stakeholder engagement across internal teams and external partners.

Pre‑employment Screening

Due to the nature of the work that Frazer‑Nash Consultancy undertake, candidates will be required to undergo pre‑employment screening and must be able to satisfy clearance criteria for UK National Security Vetting.

Benefits

We provide our people with an excellent benefit and offering package that comprises:

• Competitive salary with yearly reviews
• 25 days holiday + the opportunity to buy 5 days
• A company that has its heart in the right place and a welcoming work culture
• Happy to talk flexible working
• Enhanced parental benefits
• Company pension scheme
• Targeted professional development
• Life assurance
• Private healthcare membership
• Bonus scheme linked into company performance
• Paid membership fees to a professional institution
• Support in attaining professional membership
• Cycle to work scheme
• Season rail ticket loan
• And further optional benefits you can tailor to your personal requirements