Electrical Training Officer

Holland & Barrett; England; Hybrid; GBP 34,000 - GBP 41,000; Full time

Job summary

A leading training provider for electricians is seeking an Electrical Training Officer to support and guide apprentices across North Cumbria. In this role, you'll manage a caseload, conduct assessments, collaborate with employers, and help apprentices achieve their qualifications. Ideal candidates will be qualified electricians with a commitment to mentoring and empowering the next generation. The position includes generous benefits, including a pension scheme and professional development support.

Benefits

25 days annual leave plus bank holidays

Generous pension scheme with matched contributions

Optional private healthcare

Gym membership discount scheme

CPD support for professional qualifications

Corporate wear allowance and retail discounts

Qualifications

• Qualified electrician with a recognized apprenticeship or equivalent.
• Verifiable industry experience as a qualified operative/practitioner.
• Current IET Wiring Regulations (18th Edition) or willingness to upskill.

Responsibilities

• Support apprentices through regular workplace visits and reviews.
• Work with employers to engage with apprentice’s progress.
• Carry out assessments of apprentice knowledge and skills.

Skills

Excellent communication

Organisational skills

IT skills

Commitment to professional development

Health & Safety awareness

Education

Qualified electrician, NVQ Level 3

GCSE/O-Level Maths and English

Current IET Wiring Regulations (18th Edition)

Assessor qualifications (D32, D33, A1, TAQA)

2391 or equivalent Testing and Inspection qualification

Job description

Electrical Training Officer – North Cumbria

Location: Home-based with travel across North Cumbria.

Working pattern/hours: Full time. Normal working hours are 35 per week, excluding 1-hour main meal break.

Salary: Up to £40,175 depending on skills and experience.

Support and shape the next generation of electricians Are you ready to take your industry experience and use it to inspire and guide the next generation? Whether you’re an experienced assessor or a qualified electrician looking to move off the tools, this is your opportunity to play a vital role in helping apprentices develop the skills, knowledge, and professional standards they need to succeed.

At JTL, we’re committed to delivering more than qualifications, we prepare our apprentices for life and work. As an Electrical Training Officer, you’ll combine assessment, mentoring, coaching, and employer engagement to ensure every apprentice gets the support they need to progress, achieve, and thrive. It’s a role where you’ll see the direct results of your guidance in the confidence, competence, and career success of the people you support, making it both challenging and deeply rewarding.

About the role

You’ll manage a caseload of apprentices across the region, working closely with both learners and employers to monitor progress, provide constructive feedback, and ensure apprentices are on track to meet the full requirements of their apprenticeship standard. This role is about more than ticking boxes; you’ll be a trusted advisor, coach, and link between the apprentice, their employer, and JTL, ensuring all three work together towards successful outcomes.

You’ll:

• Support apprentices through regular workplace visits and progress reviews, offering mentoring, coaching, and guidance to help them succeed.
• Work with employers to ensure they understand their responsibilities, are engaged with the apprentice’s progress, and can provide the right opportunities for skill development.
• Carry out fair and accurate assessments of apprentice knowledge, skills, and behaviours in line with awarding organisation and industry standards.
• Provide clear, constructive, and developmental feedback that helps apprentices improve and move towards successful end-point assessment.
• Maintain accurate and up-to-date records of apprentice progress, attendance, and achievements, producing timely reports and tracking against agreed milestones.
• Identify skills gaps or risk of non-completion early and agree targeted interventions with apprentices and employers.
• Complete pre-placement vetting for new and existing employers in line with JTL procedures to ensure safe and suitable working environments.
• Embed safeguarding, Prevent, equality and diversity, and health and safety into every aspect of your work, ensuring apprentices feel safe, supported, and able to thrive.
• Promote positive attitudes to learning, workplace professionalism, and the development of essential employability skills.
• Act as an ambassador for JTL by attending careers events, school visits, and industry activities to promote apprenticeships.
• Keep your own technical knowledge and assessment practice up to date through CPD and engagement with industry developments.

What we’re looking for:

• Qualified electrician, NVQ Level 3, recognised apprenticeship or equivalent.
• Verifiable industry experience as a qualified operative/practitioner.
• GCSE/O-Level Maths and English (A–C, 9–4) or Level 2 equivalent.
• Excellent communication, organisational, and IT skills.
• Commitment to your own ongoing professional development.
• Current IET Wiring Regulations (18th Edition) or willingness to upskill on appointment.
• Health & Safety qualification (e.g. IOSH Managing Safely).
• Assessor qualifications (D32, D33, A1, or TAQA).
• 2391 or equivalent Testing and Inspection qualification.
• Working knowledge of the building services engineering and related industries.

Benefits

• 25 days’ annual leave plus bank holidays, with extra days for long service and a Christmas shutdown.
• Generous pension scheme with matched contributions and additional employer top-up.
• Life assurance and occupational sick pay.
• Optional private healthcare after probation, plus a free annual health check after three years.
• Gym membership discount scheme, cycle-to-work scheme, and access to an Employee Assistance Programme for you and your family.
• CPD support, including funding for professional qualifications, ongoing training, and paid professional memberships.
• Additional benefits such as a corporate wear allowance, retail discounts, and season ticket loans.

Our Safeguarding Commitment

JTL is committed to safeguarding and promoting the welfare of young people and expects all its employees to share this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

If you’re ready to make a lasting difference in the lives of future electricians — and want to join a team that values your expertise, supports your development, and celebrates your success — we’d love to hear from you.

An Enhanced DBS check is required for this role.