Charity Shop Assistant

RSPCA Pension Scheme Limited; Chesham; On-site; GBP 10,000 - GBP 40,000; Part time

Job summary

A local charity organization in Chesham is seeking a friendly volunteer Charity Shop Assistant to help in their shop. Responsibilities include assisting customers, processing donations, and merchandising stock. Ideal candidates are confident communicators, willing to commit 8+ hours a week, and are 16 years or older. Full training will be provided in a fun, community-focused environment, with the opportunity to develop valuable skills while making a difference to animal welfare.

Benefits

Meet new people

Learn new skills

Comprehensive training program

Local travel expense reimbursement

Qualifications

• Confident talking to people in a retail environment.
• Available for 8+ hours per week, mainly on weekdays.
• Aged 16 or over.

Responsibilities

• Help customers find what they need.
• Accept donations of items and money.
• Process sales through the till and card machine.
• Sort through donated items.
• Prepare donated items for sale.
• Merchandise stock on the shop floor.
• Create attractive window displays.

Skills

Friendly communication

Customer service

Ability to multitask

Job description

Charity Shop Assistant (Chesham and Burnham)

RSPCA South Buckinghamshire

Our charity shops in the heart of Chesham and Burnham are looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!

Overview of opportunity

As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and other volunteers to help make it a success and raise vital funds for animal welfare.

About the RSPCA South Bucks

We are the RSPCA South Bucks Branch and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible—they play an essential role in helping us carry out our important animal welfare work every day.

About Our Charity Shops in Chesham and Burnham

The shop is part of the South Buckinghamshire branch and plays an essential role in raising the profile of the RSPCA in our local community, as well as funds so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We require help on the shop floor and in our stock room or you could volunteer to do a mixture of both.

Volunteer Charity Shop Assistant responsibilities

• Helping customers in the shop find what they need.
• Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid. We provide full training but if you prefer not to use the till there are other tasks you can get involved with instead.
• Sorting through donated items to determine what we can sell.
• Preparing donated items for sale by steaming and hanging items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

• Friendly volunteers who are confident talking to people.
• Retail experience would be ideal but is not necessary as full training will be given.
• We are ideally aiming for someone who is flexible and can offer an ongoing commitment predominately 8 hours or more per week, help during weekdays is particularly welcome.
• Good communication and numeracy skills.
• Using the till is not essential, as you can help with other tasks.
• You will need to be aged 16 or over.
• Our induction is online and you will need basic IT skills and access to a computer. However, if you are unable to do this you may ask a friend to help you or we can arrange a paper-based induction instead.

What we can offer you as a volunteer Charity Shop Assistant

• Meet new people and make new friends in your area.
• Learn new skills to enhance your CV, such as, customer service, multi-tasking, merchandising and more
• A comprehensive induction and training programme relevant to your role.
• Volunteer in a fun environment at the heart of your local community.
• Know that your time and effort is making a real difference to the welfare of animals.
• Reimbursed for reasonable, local, travel expenses with prior agreement from the Finance Manager.

How to Apply:

If you’ve got the drive and compassion to volunteer with theRSPCA and are passionate about improving animal welfare, we’d love to hear fromyou!

Please visit our website to learn more about what we do.

We hope you are interested in volunteering for our branch! For more information and to apply, please contact [e-mail] or call into our shops in Chesham or Burnham to find out more and complete an application form.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependant on the position, you may need to sign an agreement and undergo specific training before starting the role