Store Coach Designate: Lead & Grow a Local Team

Dunelm; Syston; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading homewares retailer is looking for a Store Coach Designate in Syston, England. The role focuses on enhancing customer experiences and developing store teams. Responsibilities include driving customer acquisition, coaching staff on service delivery, maintaining store presentation, ensuring compliance, and nurturing talent within the team. If you're a natural leader who prioritizes customer satisfaction and enjoys fostering a positive team environment, this role is for you. Join us to help shape the future of home shopping.

Benefits

Growth Opportunities

Employee Discounts

Flexible Work Environment

Qualifications

• Natural leadership skills to inspire and motivate the team.
• Demonstrated experience in customer service and sales.
• Ability to coach and mentor team members effectively.
• A proactive approach to identifying and acting on opportunities.
• Strong organizational skills with attention to detail.
• Commitment to community engagement and local relations.
• Experience in promoting diversity in the workplace.

Responsibilities

• Drive customer acquisition through innovative strategies.
• Coach Hosts to enhance multi-channel shopping experiences.
• Maintain store presentation and visual merchandising standards.
• Ensure compliance with health and safety regulations.
• Empower and develop team talent for future leadership.

Skills

Leadership

Customer Service

Coaching

Commercial Awareness

Organizational Skills

Community Engagement

Diversity and Inclusion Mindset

Job description

A leading homewares retailer is looking for a Store Coach Designate in Syston, England. The role focuses on enhancing customer experiences and developing store teams. Responsibilities include driving customer acquisition, coaching staff on service delivery, maintaining store presentation, ensuring compliance, and nurturing talent within the team. If you're a natural leader who prioritizes customer satisfaction and enjoys fostering a positive team environment, this role is for you. Join us to help shape the future of home shopping.