CPI Supervisor

Serco Canada Inc; Brandon; On-site; GBP 35,000 - GBP 45,000; Full time

Job summary

A facilities management company is seeking a CPI Supervisor to lead planning and maintenance strategies at RAF Lakenheath. You will coordinate operations, manage schedules, and support budget performance. Ideal candidates should have strong administrative skills, NEBOSH or IOSH certification, and be excellent in communication. The role offers a collaborative environment and opportunities for career progression.

Benefits

Up to 6% contributory pension scheme

25 days annual leave plus bank holidays

Volunteer leave

Training opportunities

Life Assurance Policy

Qualifications

• Strong administration experience required.
• Ability to pass SC Clearance is essential.
• Contribution of ideas to improve processes is expected.

Responsibilities

• Develop structured CPI planning and strategies.
• Coordinate CPI tasks and manage schedules.
• Support budget control and KPI performance.

Skills

Organizational skills

Proactive approach

Strong written and verbal communication

Relationship building

Education

NEBOSH or IOSH safety certification

Tools

Microsoft Office

Job description

Select how often (in days) to receive an alert:

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Contract: Full Time, Permanent
Location: RAF Lakenheath
Working Hours: 40 Hours per week, Monday to Friday (7:30AM to 4:30PM)

Are you an organised, proactive professional who thrives on making systems run smoothly and delivering results? Do you enjoy coordinating teams, improving processes, and playing a pivotal role in operational success? If so, we want to hear from you.

We’re looking for a CPI Supervisor to join our dynamic team at RAF Lakenheath, supporting the delivery of a high-profile DIO USVF contract. This is a fantastic opportunity to make a real impact by shaping CPI planning, driving performance, and supporting critical estate operations.

About the role

Your key purpose will be to develop and deliver structured CPI planning and maintenance strategies. By building strong systems, processes, and relationships, you will help ensure safe, compliant, and efficient operational delivery across the contract.

As CPI Supervisor, you will be a key member of the operational delivery team, working closely with DIO, Authorised Persons (APs), the Contract Manager, and engineers on the ground. Your work will directly support budget control, KPI performance, compliance, and customer satisfaction. This is a role with real influence, real responsibility, and real opportunity to improve how things are done.

You will take ownership of CPI coordination and administration. This includes scheduling CPI tasks and delivering monthly programmed schedules; managing CPI data within Maximo by programming, issuing, signing off tasks, and raising remedials.
You will also be maintaining CPI defect registers and scheduling remedial works to meet KPIs; coordinating CPI subcontractors for insurance inspections; liaising with Core PPM schedulers to manage asset crossovers; supporting reactive and PPM scheduling by allocating works to engineers and subcontractors; owning jobs end-to-end by coordinating access, tracking KPIs, escalating issues, and closing tasks; raising and tracking reactive follow-up work order.
Along with supporting the raising of subcontractor and supplier purchase orders; and assisting with weekly and monthly reactive performance reporting.

What you’ll need

The ideal candidate will hold a NEBOSH, IOSH, or British Safety Council safety certification (desirable) and have strong administration experience. Qualification or proven experience with Microsoft Office is important, alongside excellent written and verbal communication skills.

You will be someone who naturally collaborates by building strong working relationships, supports colleagues, and contributes positively to team meetings along with communicating with external agencies and companies.
You will contribute ideas to improve processes and proactively identify and suggest solutions. You will manage your workload effectively, plan ahead, and flag potential risks early.

To be eligible for this role you must be able to pass SC Clearance

Why Join Us?

This is an opportunity to be part of a critical contract supporting a key UK defence site. You will work in a collaborative and supportive team environment, gain exposure to complex estate operations and compliance activity, and have the chance to shape processes, improve performance, and make a real difference.

If you are ready to take ownership, drive improvements, and play a vital role in operational delivery at RAF Lakenheath, we would love to hear from you.

Apply now and take the next step in your career as a CPI Supervisor.

We offer;

• Up to 6% contributory pension scheme
• 25 Days annual leave plus bank holidays
• Volunteer leave
• Established reward and recognition scheme
• One paid professional subscription
• Life Assurance Policy
• Employee discount and reward schemes
• Interesting, varied, and enjoyable work
• A company that recognises your contribution
• Training opportunities and qualifications within a supportive environment to ensure career progression

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS.By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.