Administrator

Serco Canada Inc; Harrogate; On-site; GBP 28,000; Full time

Job summary

A leading facilities management provider is seeking a CAFM Administrator in Harrogate. This full-time role involves managing maintenance tasks, supporting stakeholders, and ensuring operational efficiency using IBM Maximo. Candidates should have strong organizational skills and experience in administration. Benefits include a contributory pension scheme and a supportive environment for career progression.

Benefits

6% contributory pension scheme

25 Days annual leave plus bank holidays

Volunteer leave

Established reward and recognition scheme

One paid professional subscription

Life Assurance Policy

Employee discount and reward schemes

Training opportunities and qualifications

Qualifications

• Previous experience in Administration.
• Proficiency in Microsoft Word and Excel for reporting and data management.
• Experience using IBM Maximo or a comparable CAFM system is strongly desirable.
• Strong organizational skills, excellent attention to detail, and the ability to manage multiple priorities.

Responsibilities

• Create, manage, and close Planned Preventive Maintenance tasks.
• Use CAFM software to manage work orders and schedules.
• Develop and maintain task schedules in line with SFG20 standards.
• Provide day-to-day support to CAFM system users.
• Gather requirements for system improvements.
• Maintain accurate records and produce reports.
• Support the Helpdesk Team and assist the Site Manager.
• Take minutes for meetings as required.

Skills

Administration

Microsoft Word

Microsoft Excel

IBM Maximo

Organizational skills

Tools

CAFM software

Job description

Overview

Select how often (in days) to receive an alert:

Harrogate/North Yorkshire, North Yorkshire, GB, HG3 2RF

Contract Type: Full Time

Location: RAF Menwith Hill (100% office based)

Working Hours: 37.5 hours per week, Monday to Friday (8:00AM-4:30PM)

Salary: £27,500.00 per year

We are seeking an experienced and highly organised CAFM Administrator to join our facilities management team and play a vital role in keeping our operations running smoothly. This is an excellent opportunity for someone who enjoys working at the centre of a busy environment, supporting multiple stakeholders and ensuring systems, processes, and performance targets are consistently achieved.

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Responsibilities

• Create, manage, and close Planned Preventive Maintenance tasks as well as reactive and remedial work orders.
• Use CAFM software to manage work orders, schedules, and resources (IBM Maximo experience highly advantageous).
• Develop and maintain task schedules in line with SFG20 standards to ensure compliance and operational efficiency.
• Provide day-to-day support to CAFM system users; respond to queries and resolve issues.
• Gather requirements for system improvements and ensure workflows remain efficient and effective.
• Maintain accurate records within the CAFM system and produce clear and reliable reports on task progress, asset status, and compliance.
• Support the Helpdesk Team and assist the Site Manager with weekly and monthly reports; work with Technical Services Managers to meet performance targets.
• Take minutes for meetings as required and ensure actions are captured and followed up.

Qualifications

• Previous experience in Administration.
• Proficiency in Microsoft Word and Excel for reporting and data management.
• Experience using IBM Maximo or a comparable CAFM system is strongly desirable.
• Strong organizational skills, excellent attention to detail, and the ability to manage multiple priorities.

Benefits

• Up to 6% contributory pension scheme
• 25 Days annual leave plus bank holidays
• Volunteer leave
• Established reward and recognition scheme
• One paid professional subscription
• Life Assurance Policy
• Employee discount and reward schemes
• Interesting, varied, and enjoyable work
• A company that recognises your contribution
• Training opportunities and qualifications within a supportive environment to ensure career progression

About VIVO

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.