Lifeguard

Center Parcs group; Thetford; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading leisure company in the UK is looking for Lifeguards—both trainee and qualified. Your role involves ensuring the safety and enjoyment of guests in a lively swimming environment. Essential requirements include strong swimming skills and excellent communication. This position offers competitive pay and unique benefits, including a colleague bonus scheme and discounts on leisure facilities. Join the team to support a welcoming atmosphere and make lasting impressions on our guests.

Benefits

Colleague Bonus Scheme

Pension Scheme with Life Assurance

Free use of leisure facilities

Discounted Center Parcs breaks

20% discount in restaurants

Employee Assistance Program

Career development opportunities

Qualifications

• Must communicate with guests from diverse backgrounds.
• Should remain calm and perform well under pressure.
• Trainees required to attend a full-time NPLQ course.

Responsibilities

• Ensure guest safety in the swimming area.
• Maintain cleanliness and compliance with health standards.
• Support guests and provide personal attention.

Skills

Strong swimming abilities

Excellent communication skills

Calmness under pressure

Friendly and warm demeanor

Education

RLSS Pool Lifeguard / NARS Qualification

First Aid Certificate

Job description

Nestled in the heart of our forest you will find the centrepiece of Center Parcs, the Subtropical Swimming Paradise. Heated to 29.5C all year round and open from 9am to 8pm daily, the huge pool area includes a toddler pool, wave pool, whirlpool and exciting flumes as well as the wild water rapids. There are many activities available from learning to Snorkel, Scuba Diving and Aqua jets.

LIFEGUARD - TRAINEE / QUALIFIED | £13.29 per hour

A Lifeguard is the main point of contact for our guests in the Subtropical swimming Paradise. You will demonstrate just the right mix of welcoming our guests in a positive, friendly manner and ensuring compliance with the Health and Safety necessary in the pool environment. As the face of Center Parcs, you will make a great lasting impression on our guests, impressing them with your professionalism and guest care skills.

You will be a friendly, naturally helpful and vigilant team member who naturally seeks out opportunities to ensure the guests\' requirements are met. You will be responsible for maintaining cleanliness standards within the Subtropical Swimming Paradise and ensure that all company and legal requirements are met at all times.

Trainee candidates will be required to attend an NPLQ course, and an offer of employment will be subject to passing the course and a successful interview. Please note that the course will be full-time hours for 5 days and include classroom sessions on the responsibilities of being a Lifeguard, how to observe our pool guests, how to rescue those in need and how to administer first aid and CPR.

To be a lifeguard, you must be a strong swimmer. If you are invited to an interview, you will be required to complete a swim test. This includes diving into deep water, timed and continuous swimming on both front and back and exiting the pool without using a ladder / step.

Due to the sensitive nature of this role the successful applicant will be required to undergo a Disclosure and Barring Service (formerly CRB) Check. This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence.

Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Elveden Forest, as it is not easily accessible by public transport. If you plan to use public transport, plan your journey as part of the application process.

Hours of Work

We have various contracts available on a flexible basis. This means that your hours and days of work could vary each week, but you will always receive at least your contracted hours each period. As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

About You

You must possess excellent communication skills and be friendly and approachable as you will provide a supportive role to our guests, providing personal attention and care at all times.

Essential requirements:

• Ability to communicate with people from all walks of life
• Ability to perform and remain calm under pressure
• RLSS Pool Lifeguard / NARS Qualification – for qualified lifeguards
• Friendly, genuine and warm towards guests and colleagues

Desirable requirements:

• First Aid Certificate
• Experience in Pool Plant Operation
• Use of a Defibrillator

About the Benefits

Center Parcs is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application.

Interviews to be held: Ongoing

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone's welcome.

We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.