Guest Experience Host — Holiday Park Concierge

Parkdean Resorts UK Limited; Wadebridge; On-site; GBP 20,000 - GBP 24,000; Full time

Job summary

A leading holiday park organization in Wadebridge is looking for a charismatic receptionist to join their guest experience team. The role requires a big people person who thrives on positivity. No previous experience is necessary; the company provides comprehensive training. You will maintain guest interactions, manage administrative tasks, and ensure customer satisfaction. The position also offers various discounts and employee assistance programs, making it an excellent opportunity for career growth.

Benefits

50% holiday discount

30% team member discount on food and drinks

Employee Assistance Programme with 24/7 support

Discounts on local brands and gyms

Qualifications

• Charismatic and people-oriented personality is essential for this role.
• No prior experience required; a positive attitude is key.
• Ability to manage administrative tasks effectively.

Responsibilities

• Represent the guest experience by utilizing feedback for service improvement.
• Maintain professionalism in handling guest inquiries and phone calls.
• Keep all admin tasks, including bookings and cash reconciliation, up to date.
• Understand guest needs to drive revenue and enhance experiences.

Job description

A leading holiday park organization in Wadebridge is looking for a charismatic receptionist to join their guest experience team. The role requires a big people person who thrives on positivity. No previous experience is necessary; the company provides comprehensive training. You will maintain guest interactions, manage administrative tasks, and ensure customer satisfaction. The position also offers various discounts and employee assistance programs, making it an excellent opportunity for career growth.