Underwriting Services Executive

Rokstone Group; Greater London; On-site; GBP 30,000 - GBP 45,000; Full time

Job summary

A leading insurance firm located in London is seeking an Underwriting Services Executive to enhance operational efficiencies through effective administrative support. You'll be responsible for data entry, document management, and query resolution, collaborating across departments to uphold high service standards. Ideal candidates will possess strong communication skills and a proactive attitude towards technology, with experience in Re(Insurance) being advantageous. This full-time position offers a permanent contract.

Qualifications

• Ability to prioritise and organise workload effectively.
• Excellent verbal and written communication skills.
• Confidence in collaborating and communicating, both in person and via email.
• Previous work or experience within a Re(Insurance) company or MGA would be advantageous.

Responsibilities

• Perform data capture and administrative tasks.
• Monitor and action workflow items.
• Maintain an accurate electronic filing system.
• Investigate and resolve queries raised by various departments.
• Participate in daily communication with the outsourcing partner.
• Work collaboratively with teams across the business.
• Attend Operations and Underwriting meetings.
• Use reports to analyse data proactively.
• Work with the IBA department to chase aged debt.
• Maintain active involvement in new business initiatives.

Skills

Prioritisation

Communication

Continuous improvement mindset

MS Excel

MS Word

MS PowerPoint

Job description

Job Details: Underwriting Services Executive

Full details of the job.

Job Title

Vacancy No

Vacancy No VN431

Basis

Basis Permanent

Full Time / Part Time

Full Time / Part Time Full Time

Entity

Entity Rokstone Group Ltd

Location City

Location City London

You will support day-to-day operational efficiencies through administrative tasks, including data entry, document management, quality assurance, and query resolution. You will collaborate with various stakeholders across the business to ensure the highest standard of underwriting services. You will remain conscious of data quality and adhere to SLAs to maintain smooth service delivery. The role reports to a Senior Underwriting Services Executive and forms part of the wider Operations department.

Key Responsibilities include, but are not limited to:

• Perform data capture, administrative tasks, and calculations, including entering firm orders and endorsements into policy administration systems.
• Monitor and action workflow items, prioritising tasks based on urgency.
• Maintain an accurate electronic filing system, ensuring all records and folders are complete and up to date.
• Investigate and resolve queries and discrepancies raised by various departments, responding in a timely manner and escalating where appropriate.
• Participate in daily communication with the outsourcing partner.
• Work collaboratively with teams across the business, including Underwriting, Claims, Governance, and Technology, on BAU activities and specific projects.
• Attend Operations and Underwriting meetings, including daily briefings.
• Use reports to analyse and interpret data in a proactive and informative way.
• Work with the IBA department to chase aged debt and allocate received funds, involving contact with Underwriters where necessary.
• Maintain active involvement in new business initiatives, offering ideas and supporting testing where applicable.

Role Requirements

• Ability to prioritise and organise workload effectively.
• Excellent verbal and written communication skills.
• A continuous improvement mindset with enthusiasm for a tech-led approach.
• Confidence in collaborating and communicating, both in person and via email.
• Working knowledge of MS Excel, Word, and PowerPoint.
• Previous work or experience within a Re(Insurance) company or MGA would be advantageous.