Underwriting Policy Administrator

Shoreline Ltd; Hamilton; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading insurance provider based in Hamilton, UK, is looking for an organized and detail-oriented Underwriting Policy Administrator. This role is vital for managing insurance policies, ensuring regulatory compliance, and coordinating with brokers and internal teams. The ideal candidate will have a diploma in a relevant field, possess strong communication skills, and be proficient in Microsoft Office. This position offers the opportunity to support underwriting efficiency and enhance client service in a regulated environment.

Qualifications

• University or College Diploma required, preferably in Insurance, Business Administration, or a related discipline.
• Entry-level experience in insurance policy administration, underwriting support, or a technical insurance role preferred.
• Ability to maintain high accuracy in document preparation and data entry.

Responsibilities

• Prepare and issue insurance policies, endorsements, and certificates.
• Maintaining up-to-date policy records within management systems.
• Act as a point of contact for brokers and internal stakeholders.

Skills

Attention to detail

Verbal communication

Written communication

Organizational skills

Education

University or College Diploma in Insurance, Business Administration, or related discipline

Tools

Microsoft Office (Word and Excel)

Job description

About the Role

We are seeking a highly organized and detail-oriented Underwriting Policy Administrator to support the underwriting team with the accurate administration, issuance, and ongoing management of insurance policies. The role is central to ensuring policy documentation, records, and processes are maintained to a high standard, supporting underwriting efficiency, compliance, and client service in a regulated insurance environment.

The Underwriting Policy Administrator will work closely with underwriters, finance, and operations teams, acting as a key link between underwriting decisions and policy execution.

Key Responsibilities

Policy Administration & Documentation

• Prepare, issue, and administer insurance policies, endorsements, certificates, and related documentation in accordance with underwriting instructions
• Ensure policy terms, conditions, limits, and deductibles are accurately reflected in all documentation
• Maintain up-to-date policy records within underwriting and policy management systems
• Process mid-term adjustments, renewals, cancellations, and policy amendments as instructed by underwriters
• Track policy lifecycle milestones, including inception, endorsement, renewal, and expiry dates
• Provide day-to-day administrative support to underwriters to enable efficient policy placement and servicing
• Assist with the collation of underwriting information, slips, schedules, and supporting documents
• Ensure all required documentation is received, recorded, and stored in accordance with internal procedures
• Support compliance with underwriting authorities, internal controls, and regulatory requirements

Broker & Client Coordination

• Act as a point of contact for brokers and internal stakeholders on policy administration matters
• Respond to documentation queries promptly and professionally
• Liaise with finance and accounts teams to support premium processing, invoicing accuracy, and policy records consistency

Compliance & Record Keeping

• Maintain accurate and auditable records in line with regulatory, contractual, and internal governance requirements
• Support internal audits, bordereaux production, and management reporting where required
• Ensure adherence to data protection, confidentiality, and information security standards

* Ad hoc responsibilities as required

Skills, Experience, and Education

• University or College Diploma required, preferably in Insurance, Business Administration, or a related discipline
• Entry level experience in an insurance policy administration, underwriting support, or technical insurance role preferred
• Strong attention to detail with a high level of accuracy in document preparation and data entry
• Familiarity with insurance policy wordings, endorsements, and underwriting processes
• Proficiency in Microsoft Office (particularly Word and Excel); experience with insurance systems is an advantage
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Strong verbal and written communication skills
• Methodical, reliable, and process-driven.