Global Infrastructure & Cloud Network Lead

Lloyd; Greater London; Hybrid; GBP 70,000 - GBP 90,000; Full time

Job summary

A global insurance marketplace is seeking an Infrastructure & Network Service Operations Lead to enhance service performance and stability across its infrastructure and network services. The role involves being the Subject Matter Expert (SME), overseeing vendor performance, and ensuring operational readiness. Ideal candidates will have experience in IT infrastructure and cloud platforms, particularly Azure, and be adept at managing stakeholder and vendor relationships. The company promotes a diverse and inclusive environment with benefits including flexible working options.

Benefits

Generous pension

Healthcare benefits

Educational financial support

Employee recognition scheme

Qualifications

• Experience in IT infrastructure and network operations.
• Proven experience supporting outsourced service delivery.
• Understanding of infrastructure lifecycle management.

Responsibilities

• Act as the Subject Matter Expert for infrastructure and network services.
• Monitor service levels and incident resolution.
• Coordinate patching schedules and vulnerability remediation.

Skills

IT infrastructure experience

Cloud operations (Azure)

Service delivery management

Stakeholder management

Vendor management

Education

ITIL Foundation certification

Azure Fundamentals certification

FinOps Practitioner certification

Job description

A global insurance marketplace is seeking an Infrastructure & Network Service Operations Lead to enhance service performance and stability across its infrastructure and network services. The role involves being the Subject Matter Expert (SME), overseeing vendor performance, and ensuring operational readiness. Ideal candidates will have experience in IT infrastructure and cloud platforms, particularly Azure, and be adept at managing stakeholder and vendor relationships. The company promotes a diverse and inclusive environment with benefits including flexible working options.