Global SaaS Solution Architect - Customer Enablement

Applied Intuition Inc.; Greater London; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A pioneering technology firm in Greater London is seeking a Solution Architect to provide technical guidance to clients, improve best practices, and enhance customer experience. The role involves working with international teams post-sale and may require up to 25% travel. Ideal candidates will have at least 2 years experience in a similar role and strong skills in customer engagement and modern JavaScript frameworks. The firm values innovation and offers numerous employee benefits to enhance work-life balance.

Benefits

Stock Options

Generous paid time off

Education budget

Wellbeing stipend

Communication stipend

New hire equipment stipend

Qualifications

• At least 2 years as a Solution Architect or 4 years in a customer-facing role.
• Experience with microservices architectures.
• Familiarity with modern JS frameworks.
• Ability to work with APIs (REST, GraphQL).
• Understanding of headless CMS architecture.

Responsibilities

• Deliver technical enablement on product features.
• Propose comprehensive solution designs for customers.
• Create prototypes to facilitate onboarding.
• Synthesize customer feedback for product teams.
• Collaborate with cross-functional teams to ensure successful implementations.

Skills

Technical consulting

Customer engagement

Interpersonal skills

Problem-solving

Presentation skills

Education

Bachelor’s Degree in Engineering or Computer Science

Tools

JavaScript frameworks (React, NextJS, etc.)

Content Management Systems

Job description

A pioneering technology firm in Greater London is seeking a Solution Architect to provide technical guidance to clients, improve best practices, and enhance customer experience. The role involves working with international teams post-sale and may require up to 25% travel. Ideal candidates will have at least 2 years experience in a similar role and strong skills in customer engagement and modern JavaScript frameworks. The firm values innovation and offers numerous employee benefits to enhance work-life balance.