Beauty Brand Account Lead - Team Coach

Chanel Inc.; Birmingham; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A luxury beauty brand is seeking an Account Manager in Birmingham. The role involves leading a retail team to create exceptional client experiences while driving business initiatives. The ideal candidate will possess strong leadership, communication, and relationship-building skills. This position comes with excellent employee benefits focused on well-being and personal development, including private medical insurance, retail discounts, and a supportive work culture.

Benefits

Private Medical Insurance

Pension and Life Assurance

Retail Discounts

Employee Assistance Programmes

Arts & Culture Ticket Discounts

Qualifications

• Ability to develop and empower people through listening and coaching.
• Curious with a willingness to learn and adapt.
• Strong communication and interpersonal skills.

Responsibilities

• Lead and motivate a retail team to achieve business goals.
• Create personalised client experiences to enhance satisfaction.
• Manage day-to-day operations and team performance.

Skills

Leadership and Management skills

Strategic thinking

Relationship-focused

Performance minded

Verbal and written communication

Curiosity

Job description

A luxury beauty brand is seeking an Account Manager in Birmingham. The role involves leading a retail team to create exceptional client experiences while driving business initiatives. The ideal candidate will possess strong leadership, communication, and relationship-building skills. This position comes with excellent employee benefits focused on well-being and personal development, including private medical insurance, retail discounts, and a supportive work culture.