Cafe Supervisor

Benugo Limited; Greater London; On-site; GBP 29,000; Full time

Job summary

A leading café company is looking for a passionate Café Supervisor to manage operations at The British Museum. You’ll engage in day-to-day tasks, lead your team, and ensure exceptional service in a busy environment. Applicants should have strong leadership skills and experience in high volume cafés. This full-time role requires flexibility to work any day of the week with a competitive salary of £13.50 per hour, and a range of employee benefits including free lunch on shift and discounts.

Benefits

Free lunch on shift

Endless tea and coffee

50% discount on food

Life Assurance

Employee discounts

Qualifications

• Experience working in high volume operations as a Cafe Supervisor.
• Ability to motivate and inspire your team effectively.
• Strong understanding of food and health & safety standards.

Responsibilities

• Oversee day-to-day operations ensuring product and service quality.
• Support management in improving sales and service.
• Act as manager in their absence and manage team dynamics.

Skills

Leadership

Excellent communication

Customer service

Food and beverage knowledge

Job description

We’re on the lookout for a passionate and experiencedCafé Supervisorto join our vibrant team at one of the most iconic cultural destinations in the world —The British Museum.

Our cafés serve freshly brewed coffee, delicious sandwiches, vibrant salads, and indulgent cakes — all crafted with care and quality. As part of the Benugofamily, we’re committed to creating memorable experiences for every guest, just as unforgettable as the museum’s treasures like the Rosetta Stone.

As a Café Supervisor, you’ll play a key role in the day-to-day operations — from taking orders and preparing coffee to overseeing units. You’ll lead by example, ensuring exceptional service and smooth operations throughout the day.

Please note that:We’re a7-day operation, so we’re looking for candidates withfull-time availabilityand theflexibility to work any day of the week (Monday–Sunday). Shifts typically run between9:00am and 7:00pm, with occasional later finishes onFridays (up to 9:00pm).

About the Cafe Supervisor role:

• To oversee the day-to-day operations by ensuring that our product and the service we provide are of highest standard at all times
• To support management team in working towards improving sales and service
• Ensuring high levels of Food and Health & Safety are maintained at all times
• Act as manager in management absence and motivate the team
• Cash up duties after training
• Stock control
• Schedule design and daily allocation of tasks.

About you:

• A Cafe Supervisor experienced working in high volume operations
• Excellent communicator and leader with the ability to motivate and inspire
• The ideal candidates will possess good food and beverage knowledge in addition to outstanding customer service, and leadership skills.

We Offer:

Salary: £13.50 per hour

Shifts: 5 days out of 7

Contract: Full Time/ Permanent

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Hapi app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!