Touring Warden

Haven; Weymouth; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A leading leisure company in the United Kingdom is seeking a Touring Warden to enhance guest experiences at their camping facilities. The ideal candidate will be friendly and hands-on, responsible for greeting guests and maintaining the cleanliness of the site. Strong communication and customer service skills are essential, along with flexibility to work weekends. This role offers a wonderful opportunity to connect with guests in a beautiful outdoor setting.

Qualifications

• Experience in a customer service role is beneficial.
• Friendly, approachable, and comfortable working in an outdoor setting.
• Strong communication skills with a passion for helping guests.
• Flexible availability, including weekends and peak times.
• A team player who can adapt to dynamic, guest-focused environments.

Responsibilities

• Greet and assist guests upon arrival, ensuring they are settled and comfortable on their pitch.
• Maintain cleanliness and upkeep of touring facilities, including showers, toilets, and communal areas.
• Provide helpful information about the park and surrounding area, answering any guest queries.
• Ensure pitches are kept tidy and prepared for new arrivals, supporting a clean and welcoming environment.
• Conduct regular checks of the touring area to maintain safety and address any maintenance issues.

Skills

Customer service experience

Strong communication skills

Friendly and approachable

Ability to work outdoors

Job description

Position: Touring Warden

Type: Full-Time/ Seasonal

Pay Rates: Up to £12.21 per hour depending on age

Join our One Great Team here at Haven as a Touring Warden, here you’ll help create a great experience for our guests staying on our touring and camping facilities!

We are seeking a hands-on, friendly Touring Warden to look after our touring facilities and pitches. If you love the outdoors and enjoy meeting new people, this role offers a rewarding way to be part of our guest experience.

Responsibilities

• Greet and assist guests upon arrival, ensuring they are settled and comfortable on their pitch.
• Maintain cleanliness and upkeep of touring facilities, including showers, toilets, and communal areas.
• Provide helpful information about the park and surrounding area, answering any guest queries.
• Ensure pitches are kept tidy and prepared for new arrivals, supporting a clean and welcoming environment.
• Conduct regular checks of the touring area to maintain safety and address any maintenance issues.

Requirements

• Experience in a customer service role is beneficial.
• Friendly, approachable, and comfortable working in an outdoor setting.
• Strong communication skills with a passion for helping guests.
• Flexible availability, including weekends and peak times.
• A team player who can adapt to dynamic, guest-focused environments.