Learning and Development Manager

Macklin Group; Belfast; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A compassionate care organization in Northern Ireland is seeking a Learning and Development Manager to create and lead training strategies across its Care Home portfolio. The successful candidate will have experience in learning solutions within health and social care, delivering company inductions, and fostering an inclusive learning environment. This role offers a range of benefits, including career development opportunities and health initiatives.

Benefits

Collaborating with an award-winning team

Career development opportunities

Employee Assistance Programme

Health and well-being initiatives

Discounted rates at Malone Hotel, Belfast

Free car parking

Qualifications

• Previous experience in developing and delivering blended learning solutions in health and social care.
• Strong communication, coaching, and stakeholder engagement skills.
• Ability to work strategically and operationally.

Responsibilities

• Identify the organisation's learning and development needs.
• Design learning and development programmes based on needs.
• Deliver company inductions to all new starters.
• Promote a culture of continuous learning.

Skills

Problem-solving

Creativity in program design

Adaptability

Team collaboration

Education

NMC registration

Train the Trainer Level 3 qualification

Job description

Learning and Development Manager

About Macklin Care Homes

At Macklin Care Homes, we care with heart. Our mission is to provide person-centred, compassionate care in warm, safe, and welcoming communities. Every member of our team is committed to upholding dignity, respect, and empathy for all residents, families, and colleagues.

The Role

Macklin Care Homes is seeking a compassionate and strategic Learning and Development Managerto join our Learning & Development division. The primary role of the Learning and Development Manager is to devise a learning and development strategy that will deliver training throughout our Care Home portfolio as well as the wider health & social care sector. The successful candidate will also design, develop, and lead a comprehensive competency framework that strengthens the skills, confidence, and values in our workforce development, supporting colleagues to deliver safe, high-quality, person-centred care every day.

About the role

Key Responsibilities

• Identify the organisation's learning and development needs through regular consultation with the Head of Clinical Operations, Regional Managers, Care Home Managers, and the HR department.

• Design learning and development programmes based on the needs of the organisation, inclusive of Company policy and procedures and in accordance with current legislation, RQIA standards and industry best practice.

• Deliver company inductions to all new starters, ensuring they are fully oriented and confident in their role and the organisation’s values.

• Ensure statutory and regulatory training requirements are met.

• Promote a culture of continuous learning and professional growth.

• Support succession planning and talent pipelines, developing future leaders who embody Macklin Care Homes’ values.

• Monitor and report on compliance training metrics, highlighting trends, risks, and opportunities for improvement.

• Measure and evaluate the effectiveness of training initiatives, ensuring outcomes positively impact resident care and team performance.

• Work closely and proactively with the marketing team to promote the company-wide Learning and Development Programmes.

• Assess and evaluate the return on investment of any learning and development programme delivered.

• Amend and revise training programmes as necessary, to adapt to changes occurring in the work environment and changes in healthcare legislation.

• Maintain up-to-date training records and put audit processes in place to report on areas of high risk/non-compliance.

The above list is not an exhaustive list of duties, as the role may change from time to time to meet the requirements and objectives of the business.

Qualifications

• Previous experience in developing and delivering blended learning solutions within the health and social care sector.

• NMC registered.

• Soft Skills: Strong problem-solving abilities, creativity in program design, adaptability, and a commitment to fostering an inclusive learning environment.

• Valid UK driving licence and access to a form of transport for business travel.

Company benefits

To reward the demanding work of our fantastic colleagues, we offer an excellent benefits package as follows:

• Collaborating with an award-winning team with family values.

• A wide variety of training is provided.

• Career development opportunities.

• Employee Assistance Programme.

• Discounted rates at Malone Hotel, Belfast.

• Health and well-being initiatives, including team-building initiatives.

• Free car parking.

Interviews may take place before the job advertisement closes, as and when suitable applications are received. If a suitable candidate is appointed, the role may close early; therefore, please do not hesitate to submit your application promptly.

In addition, we also reserve the right to enhance the criteria at the shortlisting stage.

An Access NI Check will be required for this post. If successful, please be aware that we do have a policy on the recruitment of ex-offenders. As per the Access NI Code of Practice, Macklin Care Homes also has a policy on the secure handling, use, storage, and retention of disclosure information. Copies of these documents, along with the Access NI Code of Practice, are available upon request by contacting the HR Department.

It is Macklin Care Homes' Policy that the existence of a criminal conviction will not necessarily lead to the withdrawal of a job offer, but the failure to disclose all criminal convictions fully and accurately will.

We are committed to building a diverse and inclusive team that reflects the communities we serve.

Macklin Care Homes is an Equal Opportunities Employer.

About the company

At Macklin Care Homes, our mission is to be a forward-thinking provider dedicated to looking after people extremely well. We believe in offering more than just care; we have a genuine warmth and put compassion into everything we do. Every day, we go above and beyond to create a supportive, caring environment where people feel truly valued. Above all, we are driven by a simple but powerful truth: We really do care.

Required Criteria

• Proven experience in a learning, talent, or organisational development role at a senior level, ideally within health and social care or a regulated environment.
• Exceptional communication, coaching, and stakeholder engagement skills.
• Passion for person-centred care and an ability to embed care values into workforce development.
• Ability to work strategically and operationally to support organisational growth.
• Strong understanding of workforce competency frameworks, leadership development, and professional training programmes.
• Project management and organisational skills, with the ability to manage multiple priorities
• Eligibility to live and work in the UK.

Desired Criteria

• Train the Trainer Level 3 qualification.

Skills you’ll need