Slots Host - Customer Experience Specialist (Flexible Shifts)

Peoplebank; City of Edinburgh; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A leading gaming and leisure company is seeking a Slots Host at their Edinburgh location. The ideal candidate will excel in customer service, be flexible with shift patterns including nights and weekends, and ideally have some understanding of slot machines and electronic gaming. This role offers excellent salary and benefits, along with development opportunities in a vibrant environment dedicated to outstanding customer care.

Benefits

Private GP helpline

Discount portal for popular retailers

Life assurance

Employee assistance programme

Gym membership discounts

Mental health support

Qualifications

• Ability to deliver excellence in customer service at all times.
• Understanding of slots and electronic gaming is preferable.
• Proactive in identifying customer needs.

Responsibilities

• Ensure customers receive the highest standard of service.
• Oversee slots and electronic gaming areas.
• Communicate promotional activities to customers.

Skills

Customer service excellence

Flexibility in working shifts

Communication skills

Job description

A leading gaming and leisure company is seeking a Slots Host at their Edinburgh location. The ideal candidate will excel in customer service, be flexible with shift patterns including nights and weekends, and ideally have some understanding of slot machines and electronic gaming. This role offers excellent salary and benefits, along with development opportunities in a vibrant environment dedicated to outstanding customer care.