Customer-Focused Parts Advisor | Build Relationships & Results

Bennett & Son Ltd.; United Kingdom; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading parts supplier is seeking a professional Parts Advisor to join their team in Royston. The ideal candidate excels in customer engagement, builds strong business relationships, and is motivated by achieving results. Responsibilities include developing customer relationships, providing expert advice on parts, and collaborating with team members for exceptional service. Excellent communication skills and a results-driven approach are essential.

Qualifications

• Excellent communication and interpersonal skills, with the ability to build trust quickly.
• Professional, positive, and self-motivated with a results-driven approach.
• Strong commercial awareness and the ability to identify and act on business opportunities.
• Committed to delivering the highest level of customer service.

Responsibilities

• Develop and maintain strong, long-lasting relationships with customers.
• Provide expert guidance to customers in selecting appropriate parts and products.
• Collaborate effectively with team members to ensure exceptional service delivery.
• Maintain up-to-date knowledge of our product range to proactively meet customer needs.
• Work closely with the Warehouse Supervisor to understand and minimize product returns.
• Identify and capitalize on sales opportunities across various customer segments.

Job description

A leading parts supplier is seeking a professional Parts Advisor to join their team in Royston. The ideal candidate excels in customer engagement, builds strong business relationships, and is motivated by achieving results. Responsibilities include developing customer relationships, providing expert advice on parts, and collaborating with team members for exceptional service. Excellent communication skills and a results-driven approach are essential.