Head of Compliance

Ofgem ECO Reporting Working Group; Cardiff; Hybrid; GBP 55,000 - GBP 75,000; Full time

Job summary

A UK regulatory body is seeking a leader for their multidisciplinary teams to enhance compliance and oversight in energy schemes. This role focuses on guiding teams through complex challenges, ensuring quality outcomes while upholding high standards of professionalism and inclusiveness. Ideal candidates will have extensive experience delivering social or environmental programmes and supporting team development. This position is based in the United Kingdom, with a flexible office location in Cardiff, Glasgow, or London.

Benefits

Flexible working arrangements

Professional development opportunities

Opportunity to work on impactful programmes

Qualifications

• Proven ability to motivate and lead a team in a matrix working environment.
• Experience of delivering social and environmental schemes.
• Aptitude for advising and challenging senior leaders.
• Experience in managing multiple priorities and delivering against deadlines.

Responsibilities

• Lead multidisciplinary teams to deliver high-quality work.
• Guide teams through complex challenges and support their development.
• Oversee the implementation of government energy support schemes.
• Manage team resourcing and staff onboarding.

Skills

Leadership

Influencing stakeholders

Collaboration

Problem-solving

Job description

Contract Term - 12 Month Fixed Term Contract

Location - Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.

Job summary

yThis role offers the opportunity to play a central part in Ofgem’s mission to protect energy consumers and accelerate the UK’s transition to a safe, affordable and sustainable energy system. You’ll lead multidisciplinary teams to deliver high‑quality work across areas such as compliance, enforcement, delivery and scheme oversight, ensuring government energy programmes operate effectively and fairly. Drawing on your experience in regulation, policy, risk, operational delivery or similar fields, you’ll guide teams through complex challenges, support their professional development and champion Ofgem’s inclusive culture. You’ll work flexibly across the organisation, collaborating with colleagues and stakeholders to drive positive outcomes for current and future consumers, uphold mandatory standards, and contribute to the UK’s Net Zero ambition

sIf you’re a confident leader who thrives in complex environments, we want you to step forward. Bring your experience delivering social or environmental programmes, your ability to guide and challenge senior leaders, and your talent for motivating teams to achieve exceptional results. We’re looking for someone who can collaborate across diverse groups, set clear goals, drive high‑quality outcomes and influence stakeholders even under pressure. If you’re ready to lead with clarity, inclusivity and impact, this is your opportunity to make a real difference

Key Responsibilities

• s To support team deliverables that utilise your expertise to ensure successful outcomes across team members and collaborating tea
• msProvide clear and transparent work objectives, milestones and success metrics in your area of expertise to oversee and co-ordinate successful team outcome
• s.Collaborate closely with other teams to manage interdependencies, risks and resourcing to support portfolio deliver
• y.Demonstrate effective diversity and inclusive team management within their team and the wider organisatio

Key Outputs and Deliverabl

• es Setting-up and leading high-performing team based on effective resource management ongoing support and professional developme
• nt.Oversee the implementation of a government energy support scheme and in particular, the compliance of scheme participants with the applicable mandatory requirements. In the event of material compliance breaches, oversee enforcement action where necessa
• ry.Manage effective and inclusive team resourcing and staff onboarding through close engagement with relevant Deputy Director, Workstream Managers, Heads of Professions, PDLs and HR Staffers to ensure best talent match to work nee
• ds.Provide expert guidance to help team members deliver, by building supportive, inclusive team environment based on trust-based relationships, transparency and inclusivity. Provide expert guidance and solutions to complex proble
• ms.Takes ownership for own and team members’ professional development
• by:Identifying your own continued professional developme
• nt.Providing ongoing coaching and identification of development opportuniti
• es.Provide advice and support for colleagues who are pursuing professional qualificatio
• ns.Represent Ofgem with external stakeholders, such as the companies being investigated, as well as developing links internally with other teams across Ofg

em. Person specifica

• ria:Proven ability to motivate and lead a team (or equivalent) operating in a matrix working environment, managing multiple priorities and delivering against deadlines [Lead criter
• ia].Experience of delivering social and environmental schemes in accordance with legislative requirem
• entsExperience of working in a complex environment, acting as an internal expert – advising and challenging senior leaders on strategic and operational performance related matt
• ers.Proven aptitude for leadership, e.g. building, and developing teams to deliver successful outco
• mes.Extensive experience working collaboratively with diverse collea
• guesDevelops, plans and delivers work outcomes, including clear and transparent work objectives, milestones and success metr
• ics.Ability to build effective relationships and successfully influence challenging internal and external stakeholders, including in high pressure situati