Client Director Natural Resources

Aon Hewitt; Glasgow; Hybrid; GBP 100,000 - GBP 125,000; Full time

Job summary

A leading global professional services firm is seeking a Client Director for the Natural Resources sector. This hybrid role involves shaping the client service strategy, managing client portfolios, and driving growth in both traditional and new energy markets. The ideal candidate will possess exceptional client relationship skills, strong commercial insight, and advanced technical insurance knowledge. Opportunities to influence market strategies and promote a collaborative culture are paramount.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Continuous learning culture

Qualifications

• Exceptional client relationship skills with the ability to understand complex businesses.
• Strong commercial and market awareness to guide decision-making.
• Advanced technical insurance knowledge for problem-solving and negotiation.
• Proven business development mindset for driving growth.
• Leadership, collaboration, and continuous improvement focus.

Responsibilities

• Lead client portfolio planning and delivery.
• Drive growth across Natural Resources and manage tenders.
• Build strategic client relationships and develop retention plans.
• Collaborate with Aon's Commercial Risk teams.
• Champion culture and support a growth-mindset environment.
• Enhance Aon’s market presence through marketing initiatives.

Skills

Client relationship management

Commercial awareness

Technical insurance knowledge

Business development mindset

Leadership and collaboration

Education

ACII or equivalent

Job description

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

Client Director - Natural Resources, London

Are you ready to join Aon as a Client Director, shaping our client service strategy for the UK Natural Resources industry and working with clients in long‑standing energy industries and fast‑growing new energy segments?

Can you bring in depth industry, insurance and client relationship management skills to an exciting new role?

If so, we’d love to hear from you in connection with this brand-new, hybrid opportunity which provides the flexibility to work both virtually and from our flagship London office!

What the day will look like

In this wide and varied role your responsibilities will include:

• Lead client portfolio planning and delivery, ensuring account plans, service activity, revenue tracking, invoicing and compliance are all managed effectively.
• Drive growth across Natural Resources, leading tenders, progressing new business opportunities, supporting cross‑Aon initiatives and sharing best practice regionally.
• Build strategic client relationships, developing retention plans, spotting organic growth opportunities and proactively engaging clients on Risk Management, Claims, Premium Finance and wider Aon solutions.
• Collaborate across Aon’s Commercial Risk teams, working closely with colleagues, leaders, insurers and Genpact to deliver a consistent, high‑quality client experience.
• Champion culture and people, supporting a growth‑mindset environment and promoting enthusiasm, accountability, innovation and customer focus across the business.
• Enhance Aon’s market presence, contributing to marketing, thought leadership, industry events and initiatives that raise brand visibility in the local business community.

What makes this role different

This is a standout opportunity to shape Aon’s UK Natural Resources strategy — giving you the platform to influence growth, lead high‑value client relationships and drive market‑leading solutions in a complex, evolving sector. You’ll operate at a strategic level with real autonomy, partnering closely with senior leaders while building Aon’s profile across the industry. If you want a role where your ideas matter, your leadership is visible, and your impact is felt across clients, teams and the wider business, this is it!

Skills and experience that will lead to success

• Exceptional client relationship skills, with the ability to understand complex businesses, risk issues, and deliver trusted advice.
• Strong commercial and market awareness, using insight into industry forces, key players, and insurance market dynamics to guide decision‑making.
• Advanced technical insurance knowledge, applying expertise to solve problems, structure solutions, and negotiate effectively.
• Proven business development mindset, spotting opportunities, driving growth, and confidently setting and negotiating fees.
• Leadership, collaboration, and continuous improvement, with a client‑ and people‑focused approach that gets results (ACII or equivalent desirable).

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

#LI-AB2

#LI-HYBRID