Bank Community Support Worker

Brainkind Neurological Centre York; England; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A community support organization in the UK is seeking a Community Bank Support Worker to help empower individuals with brain injuries to live independently. The role offers full training and requires genuine empathy and teamwork. You will follow personalized support plans and assist residents in developing daily living skills. Benefits include competitive pay, annual leave, health cash plan, and a focus on employee wellbeing and development opportunities.

Benefits

Competitive salary

33 days annual leave

Health Cash Plan

Company Pension

Free parking

Qualifications

• Genuine empathy for residents during difficult rehabilitation times.
• Enjoy teamwork and take pride in accomplishing tasks.
• Excellent face-to-face communication skills.
• Good time management and ability to prioritize tasks.

Responsibilities

• Provide personalized support to adult residents.
• Follow individual support plans to meet needs and aspirations.
• Develop independent living skills in residents.

Skills

Empathy

Teamwork

Communication skills

Time management

Job description

Posted Thursday 29 January 2026 at 01:00

Community Bank Support Worker

Norfolk

Salary: Up to £13.75 per hour

Hours: 35 hours a week with Sleep-Ins.

Here is your opportunity to start a career in community support work. You do not need experience in care or support roles – we provide a full induction and specialist training and coaching.

Working in rehabilitation is different to other kinds of support work. You’re there to encourage and guide individuals, helping them gain the skills and confidence to live independently.

You will share the journey with these inspiring people as they overcome hurdles, achieve milestones, and reach the goals they’ve set. Many of the people we support only stay for three months before they are ready to move on. You can make a massive difference in that time.

We have full and part-time roles on offer.

Brainkind is a charity that aims to improve the lives of peoplewith brain injuries in the UK.Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you’ll find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

The Role

We are a passionate and committed team, delivering a high standard of care and rehabilitation. Our Support Workers and wider team thrive on working together to enable the people we support to be as independent as possible and achieve their rehabilitation goals.

We will train you to provide personalised support to our adult residents. You will follow individual support plans to meet the needs and aspirations of each person. The focus is developing independent living skills: personal hygiene, meal preparation, exercise, leisure activities, socialising – the daily routine of regular life.

You’ll get huge job satisfaction from seeing the people you are supporting do more for themselves and live the life they want to live. If you’re interested in building a career, we’re here to support you all the way on your own journey.

About you

• have genuine empathy for our residents, with the positivity, patience, and resilience to support them through the difficult times of their rehabilitation
• enjoy teamwork and take pride in getting a job done well alongside your colleagues
• have excellent face to face communication skills and a good standard of literacy
• have good time management skills and the ability to prioritise your own workload.

Rewards

You can look forward to excellent benefits, including handy discounts on many brands and services.

• A competitive rate of up to £13.75 per hour
• 33 days annual leave inclusive of bank holidays
• Buy and sell up to 5 days annual leave
• Health Cash Plan
• Access to our Employee Assistance Programme (EAP)
• Excellent training and support
• Group life assurance
• Free parking
• Company Pension
• Long Service and Staff Awards

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

To join our friendly team, click the Apply Now button

**Please note: we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible.**

*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It’s a place where we recognise, celebrate and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.