Supervisor - Womenswear

Fraser’s Group; Rushden; On-site; GBP 30,000 - GBP 35,000; Full time

Job summary

A leading premium fashion retailer is seeking a Supervisor for their Rushden location. The ideal candidate will lead the beauty team to deliver exceptional customer service, drive sales targets, and ensure that the presentation of stock meets high standards. With a competitive salary of £30,222 per annum and various bonuses, this role will also offer advantages like employee discounts and development opportunities. Join us to enhance your career in a dynamic retail environment.

Benefits

Basic salary £30,222 per annum

Weekly/Monthly & Quarterly Commercial Bonuses

Stocktake Bonuses

Commission led bonuses

Monthly Group Rewards and Recognition

Long Service awards

Development Courses with National Qualifications

28 Days Holiday

40% Instore Uniform Discount

Discounted Gym membership

Group Wide 20% Discount across all brands

Qualifications

• Exceptional customer service skills are essential.
• Strong leadership abilities to manage and motivate teams.
• Ability to analyze performance metrics and identify improvement areas.

Responsibilities

• Lead the beauty team to deliver the best customer service.
• Ensure sales targets are met and exceeded.
• Manage presentation and merchandising of stock according to directives.
• Monitor local competitors and market trends.

Skills

Customer service excellence

Sales motivation

Team leadership

Performance analysis

KPI delivery

Job description

In our world the passion and ambition of our people have kept us moving. Their passion for premium fashion is second to none, their attention to detail and service levels hook the customer, their drive and ambition to be the best is unrivalled. We are now looking for a Supervisor to join our team in Rushden Lakes.

Job Description

• Lead the Frasers beauty team to deliver excellent customer service
• Maximise turnover to exceed required targets and identify opportunities to continually improve performance
• Manage and motivate the performance of the team to ensure sales targets are met and exceeded
• Be a strong presence on the shop floor to drive sales both personally and through the team
• Ensure exceptional customer service is delivered at all times
• Ensure all members of the team have the tools and knowledge to deliver the key business objectives
• Manage the presentation and merchandising of seasonal stock in line with Head Office directives
• Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
• Assist Store Manager in ensuring all paperwork, policies and procedures are carried out efficiently and accurately
• Drive and deliver KPI's
• Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Qualifications

Your Role:

• Maximise turnover to exceed required targets and identify opportunities to continually improve performance
• Manage and motivate the performance of the team to ensure sales targets are met and exceeded
• Be a strong presence on the shop floor to drive sales both personally and through the team
• Ensure exceptional customer service is delivered at all times
• Ensure all members of the team have the tools and knowledge to deliver the key business objectives
• Manage the presentation and merchandising of seasonal stock in line with Head Office directives
• Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
• Drive and deliver KPI's
• Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Additional Information

The Rewards:

• Basic salary £30,222 per annum
• Weekly/Monthly & Quarterly Commercial Bonuses
• Stocktake Bonuses
• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Long Service awards
• We offer a wide range of Development Courses with National Qualifications
• 28 Days Holiday
• 40% Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Frasers Group brands