Product Manager Customer Qualifications

Baker Hughes Gruppe; Nailsea; Hybrid; GBP 55,000 - GBP 75,000; Full time

Job summary

An innovative energy technology company in Nailsea is seeking a Product Manager - Customer Qualifications to lead the strategy for subsea equipment. The role involves working closely with engineering and commercial teams, ensuring customer needs are met through qualification activities. The ideal candidate will have a strong background in subsea engineering and customer-facing roles. The position offers flexible working hours and a competitive benefits package, promoting a work-life balance.

Benefits

Contemporary work-life balance policies

Comprehensive private medical care

Life insurance and disability programs

Tailored financial programs

Qualifications

• Strong exposure to subsea equipment like trees, manifolds, and controls.
• Demonstrated experience in regulated, safety-critical environments.
• Strong understanding of customer qualification and validation principles.

Responsibilities

• Lead customer qualification strategies for subsea equipment.
• Engage with operators to understand field conditions.
• Define qualification roadmaps aligned to industry standards.

Skills

Subsea engineering

Product management

Systems engineering

Technical project roles

Customer-facing experience

Education

Permanent work permit in UK

Job description

Overview

Product Manager - Customer Qualifications

Do you enjoy being part of team that provides high-quality Product Management for our customers?

Are you passionate about defining, leading, and executing the customer qualification strategy?

Join a team that delivers essential projects

Role Purpose

The Product Manager – Customer Qualification is responsible for defining, leading, and executing the customer qualification strategy for subsea equipment portfolios. The role ensures that customer requirements, operating conditions, and regulatory expectations are rigorously understood, translated into product and system requirements, and validated through structured qualification, testing, and evidence generation.

This role sits at the intersection of customers, engineering, operations, and commercial teams—reducing technical and commercial risk, accelerating time to market, and enabling confident customer adoption of subsea technologies.

Responsibilities

• Leading customer qualification strategies for subsea equipment across new developments, upgrades, and life-of-field applications
• Engaging directly with operators, EPCs, and partners to understand field conditions, performance requirements, and acceptance criteria
• Own customer requirement definitions (URS/CRS) and ensure traceability into product specifications and qualification plans
• Acting as the primary product interface during technical clarifications, bid phases, and early project execution
• Technology Readiness mapping against API requirements and orders TAM
• Defining qualification roadmaps aligned to industry standards (e.g. API, ISO, DNV) and customer-specific requirements
• Working with engineering to scope qualification activities including analysis, testing, trials, and field validation
• Ensuring qualification evidence is robust, auditable, and reusable across customers and regions
• Balancing standardization vs. customization to maximize portfolio leverage while meeting customer needs
• Governance of standardized positions with customers with the aim to progressively reduce the amount of documents and Es&Qs that have to be assessed on tenders and also that require repeated approval during project execution by having them in pre-approved and managed in centralized repositories
• Coordinating closely with engineering, manufacturing, supply chain, quality, and project teams to execute qualification plans
• Partner with sales and commercial teams to support tenders, technical positioning, and customer risk reduction
• Driving internal alignment on customer acceptance criteria, deviations, and risk mitigation strategies
• Feeding customer qualification insights into product roadmaps and future development priorities
• Identifying recurring customer requirements and opportunities to standardize qualification assets
• Supporting continuous improvement of qualification processes, tools, and governance

Qualifications

• Strong subsea engineering, product management, systems engineering, or technical project roles
• Strong exposure to subsea equipment (e.g. trees, manifolds, controls, umbilicals, connectors, or similar)
• Demonstrated experience with product or system qualification in regulated, safety-critical environments
• Strong understanding of customer qualification, verification, and validation principles
• Direct customer-facing experience in technical or commercial contexts
• Customers / Operators / EPCs
• Engineering (systems, mechanical, electrical, controls)
• Quality & Certification
• Sales, Commercial & Tendering
• Project Management & Operations
• Have permanent work permit in UK

Work style

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Product Management Senior Advisor - Product Manager

About Us

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.