Returns & Rework Optimisation Coordinator (Hybrid)

Husqvarna AB; United Kingdom; Hybrid; GBP 30,000 - GBP 45,000; Full time

Job summary

A global leader in outdoor power products is seeking a candidate for a role focused on improving the customer returns and re-work processes. This position requires strong communication skills, a self-motivated approach, and experience with ERP systems. The role will contribute to enhancing customer experience by maximizing product value recovery and driving operational improvements. The ideal candidate will have excellent time management skills and a full UK driving license. The position offers hybrid working arrangements based in Doncaster.

Qualifications

• Ability to work independently with a proactive approach.
• Demonstrated commitment to personal and professional development.
• Full UK driving license required.

Responsibilities

• Support the end to end customer returns process.
• Identify and improve inefficiencies in returns and re-work processes.
• Manage the re-work and scrappage process for returned products.
• Analyze costs associated with damage, re-work, and scrappage.

Skills

Self-motivated

Excellent communication

Team player

Commercial awareness

Initiative

Time management

Proficient in Microsoft Office

Tools

ERP systems

Job description

A global leader in outdoor power products is seeking a candidate for a role focused on improving the customer returns and re-work processes. This position requires strong communication skills, a self-motivated approach, and experience with ERP systems. The role will contribute to enhancing customer experience by maximizing product value recovery and driving operational improvements. The ideal candidate will have excellent time management skills and a full UK driving license. The position offers hybrid working arrangements based in Doncaster.