Water Softener Engineer

Severn Trent Services; Cambridgeshire and Peterborough; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading water treatment company is seeking a Water Softener Engineer in Cambridgeshire. Responsibilities include servicing, maintaining, and installing water softeners and filtration systems, along with providing technical support. Candidates should have proven experience, strong knowledge of relevant systems, and excellent communication skills. A competitive salary, company vehicle, tools, and ongoing training will be provided.

Benefits

Company vehicle provided

Ongoing training

Paid travel time and overtime opportunities

Friendly, supportive team environment

Qualifications

• Proven experience servicing and installing water softeners required.
• Excellent problem-solving skills and attention to detail are essential.
• Full UK driving licence is necessary.

Responsibilities

• Service, maintain, and install water softeners and filtration systems.
• Diagnose and repair faults on various systems.
• Provide technical advice and support to customers.

Skills

Experienced in servicing water softeners

Knowledge of Fleck, Clack, Harveys, and Autotrol systems

Basic plumbing skills

Customer service skills

Problem-solving skills

Time management

Education

NVQ or equivalent in Plumbing, Mechanical, or Water Treatment

Job description

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Lakeside Water, now proudly part of Severn Trent Services, was established in 1998 to deliver comprehensive water treatment and hygiene solutions across Industrial, Commercial, and Domestic sectors. Based in Cambridgeshire, Lakeside has built a strong national presence, offering end-to-end services in water treatment, legionella control, and compliance.

With a reputation for technical excellence and innovation, Lakeside also designs and manufactures bespoke water treatment systems tailored to client needs. As part of the Severn Trent family, we continue to grow our impact and capabilities, combining local expertise with the strength of a leading UK water company.

We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

We’re looking for a dedicated Water Softener Engineer to support the Cambridgeshire area

EVERYTHING YOU NEED TO KNOW

We are seeking an experienced Water Softener Engineer to join our team. The successful candidate will be responsible for the servicing, maintenance, and installation of a wide range of water softening equipment, including Fleck, Clack, Harveys, and Autotrol systems.

This role involves visiting client sites, diagnosing faults, carrying out preventative maintenance, and ensuring installations are completed to the highest standards.

Key Responsibilities

• Service, maintain, and install water softeners and filtration systems (domestic and commercial).
• Diagnose and repair faults on a range of systems, including Fleck, Clack, Harveys, and Autotrol.
• Perform routine maintenance and system checks to ensure optimal performance.
• Provide technical advice and support to customers.
• Complete job reports, service documentation, and communicate effectively with the office team.
• Ensure compliance with company procedures and health & safety regulations.
• Represent the company professionally at all times.

Skills & Experience Required

• Proven experience servicing and installing water softeners (minimum 2 years preferred).
• Strong knowledge of Fleck, Clack, Harveys, and Autotrol systems.
• Basic plumbing and electrical skills essential.
• Full UK driving licence required.
• Excellent problem-solving skills and attention to detail.
• Strong customer service and communication skills.
• Ability to work independently and manage time effectively.

Desirable Qualifications

• NVQ or equivalent in Plumbing, Mechanical, or Water Treatment discipline.
• Experience with RO (reverse osmosis) and filtration systems.
• Competitive salary (dependent on experience).
• Company vehicle, tools, and uniform provided.
• Ongoing training and professional development.
• Paid travel time and overtime opportunities.
• Friendly, supportive team environment.

This is an excellent opportunity to join a growing business in the vacuum drainage sector , ideal for an engineer who wants to work on specialist systems and develop their career in a niche but expanding market.