Radiology Administrator

Nuffield Health Brentwood; Leicester; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A healthcare provider in Leicester is seeking a Radiology Administrator to join their Radiology team. The role involves welcoming patients, scheduling appointments, and ensuring smooth administrative operations. The ideal candidate will have strong communication and organizational skills, ideally with healthcare administration experience. This full-time position offers a supportive environment with a focus on excellent patient care. A benefits package including gym membership and retail discounts is included.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Experience in healthcare administration or radiology reception preferred.
• Good IT and keyboard skills are required.
• Knowledge of clinical terminology is desirable.

Responsibilities

• Welcome and direct patients to waiting rooms.
• Schedule appointments and manage diaries.
• Prepare clinical paperwork and process queries.
• Support clinical staff and distribute imaging reports.

Skills

Communication skills

Organizational skills

Analytical skills

Customer service skills

Empathy

Education

NVQ level 2 in business administration

Job description

Radiology Administrator

Leicester Hospital | Administration | Permanent | Full Time

37.5 hour per week (Shift Type - Monday to Friday 8am-8pm and Saturdays 8-13:00)

£24,043.50 per annum

Our Radiology Administration team in our Nuffield Leicester Hospital currently have an opportunity for a Radiology Administrator. Continue your journey with us whilst we'll support you to be your best. The Radiology department is a small but busy department covering all modalities including General Radiography, Theatre, Mammography, Ultrasound, MRI & CT.

As a Radiology Administrator you will be an integral part of our Radiology team and Front of House that provides excellent patient care & will work closely with patients, Radiographers, Radiologists, Consultants & all departments across Leicester Nuffield Hospital. You will have enthusiasm, dedication, commitment and a keen eye for attention to detail to provide and deliver a high quality diagnostic imaging service whist undertaking a wide variety of duties.

The Role:

You will be the face of Nuffield Health Radiology and sensitive to our customer’s needs.

As a Radiology Administrator, you will:

• Welcome patients, in person, and directing them to the appropriate waiting rooms.
• Use your empathy and customer service skills to build positive relationships with patients, staff and Consultants.
• Put people at ease when they visit our department.
• Schedule radiology appointments, manage radiology diaries and maintain databases whilst adhering to data protection.
• Answering the phone, processing queries and dealing with enquiries.
• Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.
• Support clinical staff.
• Downloading and transferring of images between hospitals.
• Distributing imaging reports to referring clinicians.

To succeed as a Radiology Administrator, you will have:

• Great communication, organisational & analytical skills.
• The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
• Ideally, you will have experience of working within Healthcare administration or Radiology reception.
• Good IT and keyboard skills (NVQ level 2 in business administration desirable).
• Knowledge of clinical terminology (desirable).

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.