Optical Assistant – Design-Driven Glasses, Team Bonus & Growth

Ace and Tate; Manchester; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A growing eyewear company in Manchester is seeking an Optical Assistant to enhance customer experiences in-store. You will be responsible for delivering personalized style advice, ensuring customer satisfaction through precise lens adjustments, and managing sales with attention to detail. The role offers benefits including performance-based bonuses, generous holiday entitlement, and opportunities for personal growth within a supportive team. Applicants from all backgrounds are welcome, with training provided.

Benefits

16% monthly bonus

28 to 33 days of holiday

Wellbeing support

Employee discounts

Frequent team events

Access to learning resources

Qualifications

• Ability to create a welcoming environment for customers.
• Familiarity with different lenses, coatings, and frame adjustments.
• Strong communication skills to provide style advice.

Responsibilities

• Make every customer feel seen and excited.
• Help customers find the right frames and share style tips.
• Explain lens differences to aid customer choices.
• Polish lenses and adjust frames for best fit.
• Guide customers through lens upgrades and add-ons.

Skills

Customer service skills

Knowledge of optical products

Sales ability

Job description

A growing eyewear company in Manchester is seeking an Optical Assistant to enhance customer experiences in-store. You will be responsible for delivering personalized style advice, ensuring customer satisfaction through precise lens adjustments, and managing sales with attention to detail. The role offers benefits including performance-based bonuses, generous holiday entitlement, and opportunities for personal growth within a supportive team. Applicants from all backgrounds are welcome, with training provided.