Lead Manager

Tesco; Reading; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading UK supermarket is seeking a Lead Manager to oversee daily operations and ensure excellent service at the store level. This role involves leading a management team, maximizing sales, and fostering a positive environment for colleagues and customers. The ideal candidate will possess strong retail management skills and the ability to build relationships within the team and the community. Flexibility in working hours is appreciated, reflecting the supermarket's dedication to supporting employees.

Qualifications

• Experience in retail management or similar leadership role is required.
• Strong interpersonal and communication skills.
• Ability to lead a team and build strong working relationships.

Responsibilities

• Lead and coach a management team to deliver outstanding customer service.
• Maximise sales and drive performance in the store.
• Implement and uphold safety and compliance standards.
• Engage with colleagues and foster a team spirit.

Skills

Retail management

Team leadership

Customer service

Communication

Problem-solving

Job description

Availability Window

Sun 06:00:00 – 22:00:00, Mon 06:00:00 – 22:00:00, Tue 06:00:00 – 22:00:00, Wed 06:00:00 – 22:00:00, Thu 06:00:00 – 22:00:00, Fri 06:00:00 – 22:00:00, Sat 06:00:00 – 22:00:00

Shift Pattern: Varies from day to day but are planned in advance

Tesco will only recruit individuals who have passed the school leavers age. To find out the school leavers age for your country please visit https://www.gov.uk/know-when-you-can-leave-school

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

Becoming a manager in a Tesco store gives you a driving role in Serving Britain's Shoppers a Little Better Every day.

As a Lead Manager you will have your own management team to guide and will often be the most senior colleague in the store, responsible for ensuring the best possible service for our colleagues and customers.

It's a chance to put your management skills, experience and instincts to the test; chasing opportunities, finding better ways of working and getting things just right for our customers.

You'll be a role model, helping colleagues to know and love our products and services, involving everyone in community projects and proving just how much we can achieve together. You'll get to grow your own team by spotting talent and giving them the feedback and support they need to be their best.

We'll look to you to maximise sales, impact and presentation for your department, while ensuring everything is safe and compliant, and everyone’s in the right place at the right time.

This role is what management should be: out of the office and leading from the front – on the store floor with your colleagues and customers.

Do you have the attitude, aptitude and aspiration to be a great retail manager?

It’s a role for those who love retail – but above all we need you to put people at the heart of everything you do. You will be:

• Talking to colleagues, to share and encourage new ideas and best practice
• Being warm and welcoming, taking time to recognise and listen to others
• Building a strong team spirit and a network of relationships that stretches beyond the store

Our best and most inspiring leaders have a natural ability to:

• Look ahead and seize opportunities
• Act quickly to do what’s right for colleagues and customers
• Thriving on change and leading people through it together
• Knowing how to be at your best – and exceeding expectations

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers – it is a responsibility to the communities we serve and the planet we share.

DEI at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. Everyone’s welcome.

We know life looks a little different for each of us. That’s why at Tesco we welcome chats about flexible working—we recognize that some are at the start of their careers, others want freedom to pursue passions, and some are navigating life-changing moments. Discuss how we can support you throughout your application.

We are proud to be certified Disability Confident Leader and are committed to a fully inclusive and accessible recruitment process. For further information on accessibility support, please see here.

Please note that Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves specific areas such as the warehouse, beer, wine and spirits, counters, bakery, and driving roles.

For more information about us please visit www.tescoplc.com