Retail Store Manager

ScS Group; Farnborough; On-site; GBP 38,000 - GBP 50,000; Full time

Job summary

A leading retail company in Farnborough is searching for a Retail Store Manager to oversee daily operations and lead the sales team. This role involves managing the store, coaching staff to meet targets, and ensuring exceptional customer service. The ideal candidate will have strong leadership skills and a passion for customer satisfaction. Competitive salary with commission, along with various benefits including a company car and extensive holiday allowances are offered. Join us to make a difference in our customer's experience.

Benefits

Competitive salary with bonus potential

Company car or car allowance

33 days holidays including bank holidays

Employee benefits platform

Career progression

Health Insurance

Qualifications

• Experience in leading and developing a team in a sales-driven environment.
• Ability to inspire team results with people-focused approach.
• Strong communication and relationship-building skills required.

Responsibilities

• Manage daily operations of the store.
• Coach and support sales team to meet targets.
• Ensure excellent customer service throughout the store.
• Recruit, train, and develop team members.

Skills

Leadership

Communication

Customer Service

Sales Management

Job description

Retail Store Manager

Department: Retail

Employment Type: Full Time

Location: Farnborough

Reporting To: Regional Manager

Compensation: £38,500 / year

Description

Are you great at making people feel comfortable?

Can you lead, inspire and motivate a team?

Are you passionate about customers receiving a first class customer experience?

If the answer is ‘yes’ then we have the role for you!

We’re looking for a Store Manager to lead the team in Farnborough. As a Store Manager, you’ll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service.

As a Store Manager you can earn up to £50,000.00 with commission.

What does the role involve?

• Manage the day to day operation of the store
• Motivate, coach and support the sales team to hit set targets
• Create an environment where every member of the team is valued and supported to do perform at their best
• Manage sales budgets and delivery targets
• Manage rotas, holidays and sickness
• Ensure and provide excellent customer service throughout the store
• Deal with customer queries and complaints
• Make sure our showrooms are warm, friendly, safe environments for everyone within them
• Recruit, train and develop your team
• Review and manage your team's performance
• Complying with all Health & Safety policies and legislation

Who are we looking for?

• Experience of leading and developing a team a sales driven environment
• People focussed with the ability to inspire your team to deliver results
• Organised with excellent attention to detail
• Excellent communication and interpersonal skills
• A real people person – the ability to build strong relationships with our customers, colleagues and leadership team
• Customer focussed with a passion for delivering first class customer service
• A team player
• Flexibility to work shift patterns
• Ability to travel as and when required
• Strong work ethic, resilient, self-starter and a can do attitude

What's in it for you?

• Competitive salary with excellent bonus potential
• Company car or car allowance
• 33 days holidays including bank holidays
• Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
• Colleague Discount
• Career progression
• Enhanced Maternity, Paternity and Adoption Leave
• Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
• Virtual GP – Access to a GP service 24/7
• Salary finance scheme
• Pension Scheme
• Death in Service
• Life assurance
• Health Insurance