Regional Operations Leader – Cleaning & FM (Company Car)

Shou; Manchester; On-site; GBP 35,000 - GBP 50,000; Full time

Job summary

A growing facility management company in Manchester is seeking a Regional Operations Manager to oversee operational processes across 150 cleaning contracts. You will be responsible for managing Cleaning Account Managers, ensuring quality service delivery, and maintaining client relationships. The ideal candidate will have strong leadership skills, exceptional communication abilities, and a proven track record in management. This is a full-time, permanent position with benefits including a company car and extra holiday days.

Benefits

Company car

Fuel card

Mobile Phone / Laptop

Extra days holiday for every year completed

Free parking

Access to weekly Padel Tennis sessions

Qualifications

• Proven track record of KPI management & ensuring SLAs are met.
• Knowledge of Employment Legislation.
• Experience of managing a team and knowledge of HR policies.

Responsibilities

• Manage Cleaning Account Managers effectively.
• Plan & organize diaries for operational excellence.
• Build & maintain successful client relationships.
• Ensure operations align with health & safety regulations.
• Coach & develop your team for service excellence.

Skills

Exceptional communication skills

Strong leadership & management skills

Ability to meet deadlines and thrive under pressure

IT literate

Strong teamworking skills

Job description

A growing facility management company in Manchester is seeking a Regional Operations Manager to oversee operational processes across 150 cleaning contracts. You will be responsible for managing Cleaning Account Managers, ensuring quality service delivery, and maintaining client relationships. The ideal candidate will have strong leadership skills, exceptional communication abilities, and a proven track record in management. This is a full-time, permanent position with benefits including a company car and extra holiday days.