Client Advisor

Dolce & Gabbana S.r.l.; Greater London; On-site; GBP 24,000 - GBP 30,000; Full time

Job summary

A luxury fashion brand is seeking a Sales Assistant for their flagship store in London. As a Client Advisor, you will be the brand ambassador, ensuring excellent service for every customer. The ideal candidate should possess a minimum of 1 year of experience in luxury retail, fluency in English and another language, and strong interpersonal skills. This role offers the opportunity to connect with international clientele and promote high-end products.

Qualifications

• Fluency in English and another language is required.
• Minimum 1 year experience in luxury retail.
• Self-motivated with a positive attitude.

Responsibilities

• Promote and sell products to international customers.
• Support Senior Client Advisors in complex interactions.
• Deliver excellent customer service and build relationships.

Skills

Fluency in English

Fluency in another language (German, Arabic, Russian, Chinese)

Professional selling techniques

Interpersonal skills

Presentation skills

Job description

Overview

We are currently looking for a Sales Assistant for our Home Harrods Flagship store based in London.

As a Client Advisor, you will be the Brand ambassador and you will make sure to provide an excellent service to every customer.

Responsibilities

• Promote and sell products by identifying our international customers’ needs
• Provide support to Senior Client Advisors in complex interactions
• Deliver outstanding customer service and build long-term relationships with customers
• Maintain the store standards according to the guidelines
• Embody and transmit with passion the company projects through an effective product knowledge

Qualifications

• Fluency in English and another language among German, Arabic, Russian, Chinese.
• Minimum 1 year of relevant experience in luxury retail
• Self-motivation with positive attitude and professional selling techniques
• Good customer focus with strong presentation, interpersonal and communication skills