Account Director, Client Services — Hybrid & Growth Leader

Ear To The Ground Limited; Manchester; Hybrid; GBP 50,000 - GBP 70,000; Full time

Job summary

A global creative agency based in Manchester is seeking an experienced Account Director to drive client relationships and manage campaigns effectively. The ideal candidate will have over 5 years in agency brand communications, strong client servicing experience, and excellent leadership skills. This role offers a hybrid working model and a range of benefits designed to support employee well-being and professional development.

Benefits

Flexible & hybrid working

Birthday off

Workplace nursery benefit

Enhanced maternity, paternity, and shared parental leave

Private medical insurance

Enhanced sick leave and mental health support

Cycle to Work scheme

Personal development coaching

Qualifications

• 5 years+ in agency brand communications.
• Strong Client Servicing experience.
• Ability to spot opportunities.
• Results focused with a drive for effective campaigns.
• Excellent communication and 'people skills'.

Responsibilities

• Own the client relationship and ensure client success.
• Lead team to deliver project documents on time.
• Proactively identify new opportunities for growth.
• Manage and develop junior staff members.

Skills

Client Servicing experience

Leadership skills

Organizational skills

Presentation skills

Communication skills

Job description

A global creative agency based in Manchester is seeking an experienced Account Director to drive client relationships and manage campaigns effectively. The ideal candidate will have over 5 years in agency brand communications, strong client servicing experience, and excellent leadership skills. This role offers a hybrid working model and a range of benefits designed to support employee well-being and professional development.